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Effekter av automatiserade beställningssystem i dagligvaruhandeln

TL;DR: Forbattringar bor dock ske i framtiden da bestallningsstrategin tidigare inte alltid stamde overrens med organisationens mal as mentioned in this paper.
Abstract: Syftet med denna uppsats ar att undersoka hur implementeringen av ett automatiserat bestallningssystem paverkar, dels den fysiska forstorelsen och dels arbetssattet i butikerna. Vi amnar samtidigt inspirera till vidare forskning inom omradet i allmanhet och pa butiksniva i synnerhet. Den valda metoden ar en fallstudien utifran en induktiv ansats. Fallstudien har enfallsdesign med flera analysenheter. Studien har baserats pa intervjuer, internt material och observationer. Teorierna i studien grundar sig i ERP-system, lagerhantering, automatiserade bestallningssystem, organisationsforandringar, implementering och incitament. Empirin har sin utgangspunkt i internt material samt intervjuer med nyckelpersoner inom Kristianstad-Blekinge Konsumentforening och Coop, pa central- och butiksniva. Slutsatserna ar att det ar svart att pavisa tydliga effekter pa fysisk forstorelse da fallforetaget fortfarande ar i implementeringsfasen. Forbattringar bor dock ske i framtiden da bestallningsstrategin tidigare inte alltid stamde overrens med organisationens mal. Implementeringen har medfort ett andrat arbetssatt i butik. Personalens ansvar har dock inte minskat. Inforandet av det automatiserade bestallningssystemet har resulterat i okat samarbete och storre flexibilitet vad galler bemanning.

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References
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Journal ArticleDOI
Joel R. Evans1
TL;DR: In this article, the authors take a longer time frame and a more global (rather than regional) perspective to study the history of retailing and show that the state of retail at any given point is not only dependent on the cyclical nature of the overall economy in a country or region but also on specific factors endemic to retailing.
Abstract: Retailing institutions and practices are evolutionary in nature, and much can be learned by studying the history of retailing. Events are not as discontinuous or unique as they sometimes seem, as noted in the title of the article: ‘The past is a prologue to the future’. Building on the February 2010 special issue of the International Review of Retail, Distribution and Consumer Research, the present article takes a longer time frame and a more global (rather than regional) perspective. Modern retailing is the accumulation of incremental steps over time. The state of retailing at any given point is not only dependent on the cyclical nature of the overall economy in a country or region, but also on specific factors endemic to retailing. The theories of the retail life cycle, the wheel of retailing, and scrambled merchandising/retail accordion remain as valid and useful today as in the past, even though not always fully appreciated by retailers. As modern retailing institutions and practices move toward great...

51 citations

Journal ArticleDOI
TL;DR: In this paper, the authors evaluated the on-shelf stock performance of three distinct types of retailers (mass merchandisers, category killers, and grocery retailers) and found that the overall on-shlf performance for advertised items was just 83.5% percent.
Abstract: In the retail environment, one key prerequisite to satisfying customers is to have the product available, on the shelf, when and where the customer expects to find it. The study reported here evaluated the on-shelf stock performance of three distinct types of retailers–mass merchandisers, category killers, and grocery retailers. Overall on-shelf performance for advertised items was just 83.5% percent. Follow-up interviews with store managers indicate that availability problems are often the result of merchandising or store operations issues and not necessarily logistics or warehousing problems. However, in today's supply chain world, the real measure of success is satisfaction all the way to the customer's trunk.

49 citations

Journal ArticleDOI
TL;DR: In this article, the authors explain how buyers can more effectively and efficiently utilize technologies to improve their performance and to inform top executives in retail firms how these technologies can be used to improve the overall performance of the retail store.
Abstract: Purpose – The purpose of this paper is to explain how buyers can more effectively and efficiently utilize technologies to improve their performance and to inform top executives in retail firms how these technologies can be used to improve the overall performance of the retail store.Design/methodology/approach – Using a descriptive approach, the paper identifies current technologies that are being used and shows how technology can be used by retail buyers.Findings – Technologies developed over the past 20 years have changed the way buyers execute their responsibilities with advancements in various technologies; faster transmission of data results in the ability of buyers to immediately react to inventory and pricing issues. However, given that technology investments can exceed millions of dollars, and that many retailers' margins and inventory productivity have been eroding over the last ten years, the stakes for information technology decisions have grown exponentially, so care must be taken in making the...

42 citations

Book
20 Dec 1999
TL;DR: In this paper, the authors provide a deep, practical understanding of these technologies and their use in e-commerce. But they suggest that the Internet is only a bridge technology, attractive because of its low cost and global reach, but unattractive because of slow speed and poor user interface.
Abstract: Over the past two decades, businesses in virtually every sector of the world economy have benefited from the technologies of electronic commerce--the automation of commercial transactions using computer and communications technologies. Electronic commerce has spurred far-reaching changes in business, on multiple fronts, using many technologies. This book provides a deep, practical understanding of these technologies and their use in e-commerce. Unlike other books on e-commerce, it does not concentrate solely on the Internet. Instead, it suggests that the Internet is only a bridge technology--attractive because of its low cost and global reach, but unattractive because of its slow speed and poor user interface.Each of the twelve chapters contains an overview of a current theory or practice followed by one or more business case studies. A combination of academic theory and case studies provides a comprehensive picture of how businesspeople use computers to revolutionize the selling and delivery of their products and services.

41 citations

Journal ArticleDOI
TL;DR: A method by which managers can examine ways of improving their operations by the use of a modified cause‐effect technique is proposed and worked examples of the technique are provided.
Abstract: Reviews the academic and practitioner literature on retail operations and identifies five core elements of retail operations. Proposes a method by which managers can examine ways of improving their operations by the use of a modified cause‐effect technique. Provides worked examples of the technique.

36 citations