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Journal ArticleDOI

Plans and situated actions: the problem of human-machine communication

Lucy Suchman
- 15 Dec 1987 - 
- Vol. 103, Iss: 3, pp 424
TLDR
This paper presents a meta-modelling architecture for human-machine communication that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of designing and implementing communication systems.
Abstract
Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.

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Citations
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Book

The Fragility of Human-Centred Design

M.G.D. Steen
TL;DR: The goal of this text is to inform and to inspire HCD practitioners to look differently at HCD and to practise HCD differently, more closely to what it can be about: processes of jointly learning and creating.
Journal ArticleDOI

User experience: does it matter in complex systems?

TL;DR: The significance of UX as an indicator of quality in use lies in the ability to bring the professional users’ experiences, which are embedded in the inner characteristics of the work and not always observable by external evaluators, to the process of designing new systems.
Journal ArticleDOI

An introduction to the language-action perspective

TL;DR: In this paper, the authors focus on the pragmatic aspect of language, i.e. how language is used in particular contexts to achieve practical goals such as agreements or mutual understandings.
Proceedings ArticleDOI

ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home

TL;DR: It is suggested that design for and with the elderly carries with it some specific problems, and this domain is one where the 'parachuting in' of technology is unlikely to prove successful, for reasons the authors examine below.
Proceedings ArticleDOI

Why the plan doesn't hold: a study of situated planning, articulation and coordination work in a surgical ward

TL;DR: This work presents a study of planning and executing operations in an operating suite and discusses how operation schedules are subject to "continuous planning", and how this needs to be supported by technology.
References
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Book

Understanding Computers and Cognition: A New Foundation for Design

TL;DR: It is argued that what AI needs is not so much a hermeneutic approach as a better appreciation of biology and psychology.
Book

Situations and Attitudes

Jon Barwise, +1 more
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of "meaning, " a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.
Journal ArticleDOI

Situations and Attitudes.

TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of ''meaning, '' a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.