Journal ArticleDOI
Plans and situated actions: the problem of human-machine communication
TLDR
This paper presents a meta-modelling architecture for human-machine communication that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of designing and implementing communication systems.Abstract:
Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.read more
Citations
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Journal ArticleDOI
ICT and Organizational Change: Introduction to the Special Issue
TL;DR: In this paper, the authors explore a number of connections between recent thinking about change in the organization studies (OS) literature and debates about information, and explore the connections between these two issues.
Journal ArticleDOI
Performance Support Engineering: An Emerging Development Methodology for Enabling Organizational Learning
TL;DR: An emerging development methodology that can be used to design and build performance support systems is discussed, and a new model called the Organizational Performance/Learning Cycle is introduced that describes the dynamics of the organizational learning process and provides a framework for thinking about the technologies and methodologies that enable that process.
The Double Dance of Agency : a socio-theoretic account of how machines and humans interact
Jeremy Rose,Matthew D. Jones +1 more
TL;DR: The double dance of agency as discussed by the authors is a theoretical account of the interaction between human and machine agency that draws on critiques of both structuration theory and actor network theory, and seeks to contribute to theorisation of the relationship between technology and organisation by recognizing both the different character of human and agent agency, and the emergent properties of their interplay.
Posted Content
Maybe Bacon Had a Point: The Politics of Interpretation in Collective Sensemaking
TL;DR: In this paper, an ethnographic study of an inter-organizational collaboration in the telecommunications sector is presented, focusing on struggles over meaning during a problem-solving encounter during the later stages of a project for developing and implementing new software for telephone exchanges.
Journal ArticleDOI
Shift Changes, Updates, and the On-Call Architecture in Space Shuttle Mission Control
TL;DR: Targeted field observations were conducted to investigate what it means to date a supervisory controller on the status of a continuous, anomaly-driven process in a complex, distributed environment and demonstrate how missing updates can leave flight controllers vulnerable to being vulnerable toBeing unprepared.
References
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Understanding Computers and Cognition: A New Founda- tion for Design
Stephen E. Boi,William G. Lycan,Harry C. Bunt,Christopher S. Butler,Basil Blackwell,Frank Fallside,William A. Woods,Joseph Y. Halpern,Klans Schubert,Sylvia Scribner,Michael Cole,Henk C. van Riemsdijk,Edwin William,Terry Winograd,Fernando Flores +14 more
Book
Understanding Computers and Cognition: A New Foundation for Design
Terry Winograd,Fernando Flores +1 more
TL;DR: It is argued that what AI needs is not so much a hermeneutic approach as a better appreciation of biology and psychology.
Book
Situations and Attitudes
Jon Barwise,John Perry +1 more
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of "meaning, " a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.
Journal ArticleDOI
Situations and Attitudes.
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of ''meaning, '' a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.