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Journal ArticleDOI

Plans and situated actions: the problem of human-machine communication

Lucy Suchman
- 15 Dec 1987 - 
- Vol. 103, Iss: 3, pp 424
TLDR
This paper presents a meta-modelling architecture for human-machine communication that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of designing and implementing communication systems.
Abstract
Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.

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Citations
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Book ChapterDOI

What are workplace studies for

TL;DR: The role of workplace studies from the CSCW literature are considered, categorised according to which phase of the design process they most inform, and the tensions between providing explanatory accounts and usable design recommendations are discussed.

Scandinavian Approaches to Participatory Design

TL;DR: In this paper, the authors argue that three principles distinguish Scandinavian approaches to participatory design: striving for democracy and democratisation; explicit discussions of values in design and imagined futures; and ways that conflicts and contradictions are regarded as resources in design.
Journal ArticleDOI

The performativity of routines : theorising the influence of artefacts and distributed agencies on routines dynamics

TL;DR: This article proposed a theoretical framework that characterises the mutual adaptation between formal routines and rules, on one hand, and actual performances, on the other, as iterative cycles of framing, overflowing and reframing of knowledge inputs and actions.
Book ChapterDOI

An introduction to algebraic semiotics, with application to user interface design

TL;DR: It is shown that the quality of representations is closely related to the preservation properties of semiotic morphisms; these measures of quality also provide the orderings needed by the category theoretic formulation of blending.
References
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Book

Understanding Computers and Cognition: A New Foundation for Design

TL;DR: It is argued that what AI needs is not so much a hermeneutic approach as a better appreciation of biology and psychology.
Book

Situations and Attitudes

Jon Barwise, +1 more
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of "meaning, " a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.
Journal ArticleDOI

Situations and Attitudes.

TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of ''meaning, '' a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.