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Journal ArticleDOI

Plans and situated actions: the problem of human-machine communication

Lucy Suchman
- 15 Dec 1987 - 
- Vol. 103, Iss: 3, pp 424
TLDR
This paper presents a meta-modelling architecture for human-machine communication that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of designing and implementing communication systems.
Abstract
Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.

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Citations
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Journal ArticleDOI

Safety culture: an integrative review

TL;DR: A review of safety culture within aviation and other complex, high-risk industries is presented in this article, which summarizes and integrates the numerous reports and studies that have been conducted to define and assess safety culture as well as the highly related concept of safety climate.
Journal ArticleDOI

Distributed cognition, representation, and affordance

TL;DR: A representation-based framework of distributed cognition was used to describe and explain an important, challenging, and controversial issue — the concept of affordance.
Book ChapterDOI

Plans as situated action: an activity theory approach to workflow systems

TL;DR: Based on experiences from designing a computer system that supports the collaboration within a hospital, how plans themselves are made out of situated action, and in return are realised in situ is discussed.
Journal ArticleDOI

Does Information Technology Training Really Matter? A Social Information Processing Analysis of Coworkers' Influence on IT Usage in the Workplace

TL;DR: The results show that an employee's coworkers exert an important influence on IT usage, whereas individual-level factors exhibit more modest effects.
Journal ArticleDOI

Analyzing human-computer interaction as distributed cognition: the resources model

TL;DR: A new approach to interaction modeling based on the concept of information resources is presented, inspired by recent distributed cognition literature but develops a model that applies specifically to human-computer interaction (HCI) modeling.
References
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Book

Understanding Computers and Cognition: A New Foundation for Design

TL;DR: It is argued that what AI needs is not so much a hermeneutic approach as a better appreciation of biology and psychology.
Book

Situations and Attitudes

Jon Barwise, +1 more
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of "meaning, " a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.
Journal ArticleDOI

Situations and Attitudes.

TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of ''meaning, '' a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.