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Journal ArticleDOI

Plans and situated actions: the problem of human-machine communication

Lucy Suchman
- 15 Dec 1987 - 
- Vol. 103, Iss: 3, pp 424
TLDR
This paper presents a meta-modelling architecture for human-machine communication that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of designing and implementing communication systems.
Abstract
Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.

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Citations
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Issues of context in information retrieval (IR): an introduction to the special issue

TL;DR: Five overlapping dimensions of context are outlined which are believed to be important constituent elements and how they are related to different issues in IR research and how these represent work that is being conducted within these dimensions of Context.
Journal ArticleDOI

Beyond a narrow conception of usability testing

TL;DR: The author explores ways that technical communication can take a broader view of usability and then situate new approaches and studies to build a platform for an understanding of usability research that looks beyond the testing of drafts for usability to the tough issues driving usability research.
Book

Accounting for system behavior: representation, reflection, and resourceful action

TL;DR: This paper presents a novel approach to interface architectures, based on the use of explicit, causally-connected self-representations in computational systems, which makes the insights of sociological investigations “real” in computational design.
Journal ArticleDOI

Value-based requirements engineering: method and experience.

TL;DR: The method was used by all practitioners, although in different ways, some used it to create an agenda of issues for analysis while others employed the VMEs to interpret stakeholders' views and manage stakeholder negotiations.

Les pratiques comme objet d'analyse

TL;DR: In this article, the authors present an illustration precise dans le champ de la formation des enseignants puisque l’analyse des pratiques, preconisee par le rapport Bancel (1989), a ete instauree des la mise en place des IUFM.
References
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Book

Understanding Computers and Cognition: A New Foundation for Design

TL;DR: It is argued that what AI needs is not so much a hermeneutic approach as a better appreciation of biology and psychology.
Book

Situations and Attitudes

Jon Barwise, +1 more
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of "meaning, " a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.
Journal ArticleDOI

Situations and Attitudes.

TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of ''meaning, '' a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.