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Journal ArticleDOI

Plans and situated actions: the problem of human-machine communication

Lucy Suchman
- 15 Dec 1987 - 
- Vol. 103, Iss: 3, pp 424
TLDR
This paper presents a meta-modelling architecture for human-machine communication that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of designing and implementing communication systems.
Abstract
Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.

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Citations
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Journal ArticleDOI

Tools of the trade: the socio-technology of arbitrage in a Wall Street trading room

TL;DR: In contrast to value and momentum investing, the authors argue that arbitrage involves an art of association, the construction of comparability across different assets, and the peculiar valuation that takes place in arbitrage is based on an operation that makes something the measure of something else, associating securities to each other.
Journal ArticleDOI

A language/action perspective on the design of cooperative work

TL;DR: A communication tool called The Coordinator is described, which was designed from a language/action perspective; and it is suggested how further aspects of coordinated work might be addressed in a similar style.
Journal ArticleDOI

What is agency? Conceptualizing professional agency at work

TL;DR: The concept of agency has become widely used in learning research, especially in studies addressing professional and workplace learning, but also in policy discussion on how to promote individually meaningful careers and life-courses amid rapid changes in working life as discussed by the authors.
Proceedings ArticleDOI

Splitting the organization and integrating the code: Conway's law revisited

TL;DR: A case study of what indeed turned out to be the most difficult part of a geographically distributed software project, i.e., integration, and shed light on the problems and mechanisms underlying the coordination needs of development projects generally, be they co-located or distributed.
Journal ArticleDOI

Designing routines: On the folly of designing artifacts, while hoping for patterns of action

TL;DR: It is argued that artifact-centered assumptions about design are not well suited to designing organizational routines, which are generative systems that produce recognizable, repetitive patterns of interdependent actions, carried out by multiple actors.
References
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Book

Understanding Computers and Cognition: A New Foundation for Design

TL;DR: It is argued that what AI needs is not so much a hermeneutic approach as a better appreciation of biology and psychology.
Book

Situations and Attitudes

Jon Barwise, +1 more
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of "meaning, " a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.
Journal ArticleDOI

Situations and Attitudes.

TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of ''meaning, '' a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.