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Journal ArticleDOI

Plans and situated actions: the problem of human-machine communication

Lucy Suchman
- 15 Dec 1987 - 
- Vol. 103, Iss: 3, pp 424
TLDR
This paper presents a meta-modelling architecture for human-machine communication that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of designing and implementing communication systems.
Abstract
Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.

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Citations
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Proceedings ArticleDOI

Mobility: an extended perspective

TL;DR: In this paper, a case of a new mobile technology system introduced in a Japanese distribution service firm is discussed, based on these discussions, and the authors argue that mobility should not exclusively be linked to human corporeal travel.
Journal ArticleDOI

Understanding mobile contexts

TL;DR: In insights from an ethnomethodologically inspired study of 25 adult urbanites in Helsinki, typical phenomena in mobility are described: how situational and planned acts intermesh in navigation, how people construct personal and group spaces, and how temporal tensions develop and dissolve.
Journal ArticleDOI

Situated Action: A Neuropsychological Interpretation Response to Vera and Simon

TL;DR: Although the term "symbol" can be usefully applied to describe words, smoke signals, neural maps, and graphic icons, a science of symbol processing requires distinguishing between the structural, developmental, and interactive nature of different forms of representing.

Why lurkers lurk

TL;DR: In this paper, a study of lurking using in-depth, semi-structured interviews with ten members of online groups was carried out, revealing that lurking is a strategic activity involving more than just reading posts.

Scholarship and practice: the contribution of ethnographic research methods to bridging the gap

TL;DR: In this article, the authors focus on the conflicts of objectives between scholars and practitioners as stakeholder groups in information systems research, looking at how the differences exposed can show areas of potential integration and can point the way to choosing both relevant and rigorous research methods.
References
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Book

Understanding Computers and Cognition: A New Foundation for Design

TL;DR: It is argued that what AI needs is not so much a hermeneutic approach as a better appreciation of biology and psychology.
Book

Situations and Attitudes

Jon Barwise, +1 more
TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of "meaning, " a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.
Journal ArticleDOI

Situations and Attitudes.

TL;DR: Barwise and Perry as discussed by the authors tackle the slippery subject of ''meaning, '' a subject that has long vexed linguists, language philosophers, and logicians, and they tackle it in this book.