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Journal ArticleDOI

Pursuing the Value-Conscious Consumer: Store Brands versus National Brand Promotions:

TLDR
In this article, the authors identify psychographic and demographic traits that potentially drive usage of store brands and national brand promotions and develop a framework and structural equation model to study the association of these traits with store brand and National Brand promotion usage.
Abstract
The objective of this article is to determine whether national brand promotions and store brands attract the same value-conscious consumers, which would aggravate channel conflict between manufacturers and retailers. The authors identify psychographic and demographic traits that potentially drive usage of store brands and national brand promotions. They then develop a framework and structural equation model to study the association of these traits with store brand and national brand promotion usage. The authors find that though demographics do not influence these behaviors directly, they have significant associations with psychographic characteristics and therefore are useful for market targeting. Most important, usage of store brands and usage of promotions, particularly out-of-store promotions, are associated with different psychographics. Store brand use correlates mainly with traits related to economic benefits and costs, whereas the use of out-of-store promotions is associated mainly with tr...

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Citations
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Journal ArticleDOI

A benefit congruency framework of sales promotion effectiveness

TL;DR: In this paper, the authors build a framework of the multiple consumer benefits of a sales promotion and find that monetary and non-monetary promotions provide consumers with different levels of hedonic benefits (opportunities for value expression, entertainment, and exploration) and three utilitarian benefits (savings, higher product quality, and improved shopping convenience).
Journal ArticleDOI

Understanding retail branding: conceptual insights and research priorities

TL;DR: In this article, the authors integrate lessons from branding and retail image research to provide a better understanding of how retailers create their brand images, paying special attention to the role of the manufacturer and private label brand assortment.
Journal ArticleDOI

Market Orientation and Alternative Strategic Orientations: A Longitudinal Assessment of Performance Implications

TL;DR: In this article, the authors explore the relative performance effects of various dimensions of market orientation using a longitudinal approach based on letters to shareholders in corporate annual reports and examine the relative effects of alternative strategic orientations that reflect different managerial priorities for the firm.
Journal ArticleDOI

Determinants of online channel use and overall satisfaction with a relational, multichannel service provider

Abstract: This study examines what drives customers' use of an online channel in a relational, multichannel environment. The authors propose a conceptual model of the determinants of online channel use and overall satisfaction with the service provider. They then conduct two large-scale studies in different service contexts to test the model. The results show that Web site design characteristics affect customer evaluations of online channel service quality and risk, which in turn drive online channel use. Customers' overall satisfaction with the service provider is determined by the service quality provided through both the online channel and the traditional channel. The results offer insights into the trade-offs that multichannel service providers face as they attempt to influence online channel use while maintaining or enhancing overall customer satisfaction.
Journal ArticleDOI

Multichannel Shopper Segments and Their Covariates

TL;DR: In this article, the authors consider a dynamic process that consists of search and purchase phases, in which the total utility of shopping process is determined by the perceived consumer utility toward channel use, which is mainly driven by consumer characteristics.
References
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Journal ArticleDOI

Structural equation modeling in practice: a review and recommended two-step approach

TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book

Testing Structural Equation Models

TL;DR: In this paper, Bollen et al. proposed a model fitting metric for Structural Equation Models, which is based on the Monte Carlo evaluation of Goodness-of-Fit measures.
Journal ArticleDOI

Structural Model Evaluation and Modification: An Interval Estimation Approach.

TL;DR: Dans les differentes procedures existantes pour l'evaluation and the modifications sequentielles des modeles structuraux, l'auteur s'attache a discuter celle connue sous le terme PMM.
Journal ArticleDOI

A dendrite method for cluster analysis

TL;DR: A method for identifying clusters of points in a multidimensional Euclidean space is described and its application to taxonomy considered and an informal indicator of the "best number" of clusters is suggested.
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