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Journal ArticleDOI

Putting engagement in its PRoper place: State of the field, definition and model of engagement in public relations

Ganga S. Dhanesh
- 17 Apr 2017 - 
- Vol. 43, Iss: 5, pp 925-933
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TLDR
Engagement is an affective, cognitive, and behavioral state wherein publics and organizations who share mutual interests in salient topics interact along continua that range from passive to active and from control to collaboration as mentioned in this paper.
About
This article is published in Public Relations Review.The article was published on 2017-04-17. It has received 89 citations till now. The article focuses on the topics: Social engagement & Public engagement.

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Book Chapter

Chapter 69: The evolution of the employee engagement concept: communication implications

Mary Welch
TL;DR: The Sage Benchmarks in Communication series as mentioned in this paper captures definitions, key developments and future of the field through a carefully-selected collection of seminal papers on the topic of strategic communication, as well as a discussion of the current state of the art in the field.
Journal ArticleDOI

The concept and components of engagement in different domains applied to ehealth : A systematic scoping review

TL;DR: Investigating in which domains engagement features are used, and to determine what constitutes engagement in these different domains, showed that engagement was found to be predominantly conceptualized as a multidimensional construct with three common components (behavior, cognition, and affective) shared between domains.
Journal ArticleDOI

The role of corporate social responsibility (CSR) and internal CSR communication in predicting employee engagement: Perspectives from the United Arab Emirates (UAE)

TL;DR: In this article, the authors examined relationships among employees' perception of CSR, three models of internal CSR communication and employee engagement, based on 516 valid survey responses from employees across different sectors in the United Arab Emirates.
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A systematic analysis of research applying ‘principles of dialogic communication’ to organizational websites, blogs, and social media: Implications for theory and practice

TL;DR: The authors analyzed peer-reviewed research that applied principles of dialogic communication to organizational websites, blogs, and social media and found that only 25% of studies presented a theoretical implication; 75% discussed practical implications.
Journal ArticleDOI

Using Social Media to Engage Employees: Insights from Internal Communication Managers

TL;DR: In this article, the authors explore the value of internal social media with a focus on employee engagement, which is defined as the number of likes and retweets of a post.
References
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Journal ArticleDOI

The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach

TL;DR: In this article, the authors examined the factorial structure of a new instrument to measure engagement, the hypothesized 'opposite' of burnout in a sample of university students (N=314) and employees (N = 619).
Journal ArticleDOI

Public Participation Methods: A Framework for Evaluation:

TL;DR: In this paper, the authors suggest the need to consider which aspects of the process are desirable and then to measure the presence or quality of these process aspects, and propose a number of theoretical evaluation criteria that are essential for effective public participation.
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Corporate social responsibility communication: stakeholder information, response and involvement strategies

TL;DR: In this paper, it is argued that when companies want to communicate with stakeholders about their CSR initiatives, they need to involve those stakeholders in a two-way communication process, defined as an ongoing iterative sense-giving and sense-making process.
Journal ArticleDOI

Engaging stakeholders through social networking: How nonprofit organizations are using Facebook

TL;DR: In this article, a content analysis of 275 nonprofit organization profiles on Facebook was conducted to examine how these new social networking sites are being used by the organizations to advance their organization's mission and programs.
Journal ArticleDOI

From e-government to we-government: Defining a typology for citizen coproduction in the age of social media

TL;DR: A unified typology is proposed to support systematic analysis based on the overarching categories of “Citizen Sourcing,” “Government as a Platform,’ and “Do-It-Yourself Government” to demonstrate its use in leading U.S. government implementations.
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What is Engagement?

The paper provides a definition of engagement as "an affective, cognitive, and behavioral state wherein publics and organizations who share mutual interests in salient topics interact along continua that range from passive to active and from control to collaboration, and is aimed at goal attainment, adjustment, and adaptation for both publics and organizations."