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Relations between work team characteristics and effectiveness: a replication and extension

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TLDR
In this paper, the authors provide a replication with professional knowledge worker jobs, different measures of effectiveness, and work units that varied in the degree to which members identified as a team.
Abstract
Previous research has demonstrated that work team characteristics can be related to effectiveness (Campion, Medsker, & Higgs, 1993). This study provides a replication with professional knowledge worker jobs, different measures of effectiveness, and work units that varied in the degree to which members identified as a team. Data were collected from 357 employees, 93 managers, and archival records for 60 teams in a financial services organization. Team characteristics were measured with questionnaires completed by employees and managers. Effectiveness measures included immediate manager judgments at two points in time, senior and peer manager judgments, employee judgments, and archival records of employee satisfaction and performance appraisals. Results were similar to previous findings in that most team characteristics were related to most effectiveness criteria. Relationships were strongest for process characteristics, followed by job design, context, interdependence, and other characteristics. Further, work units higher on single-team identity were higher on many team characteristics and effectiveness measures.

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Journal ArticleDOI

Enhancing the Effectiveness of Work Groups and Teams

TL;DR: There is a solid foundation for concluding that there is an emerging science of team effectiveness and that findings from this research foundation provide several means to improve team effectiveness.
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Team Effectiveness 1997-2007: A Review of Recent Advancements and a Glimpse Into the Future:

TL;DR: In this paper, the authors review team research that has been conducted over the past 10 years and discuss the nature of work teams in context and note the substantive differences underlying different types of teams.
Journal ArticleDOI

Teams in Organizations: From Input-Process-Output Models to IMOI Models

TL;DR: This review examines research and theory relevant to work groups and teams typically embedded in organizations and existing over time, although many studies reviewed were conducted in other settings, including the laboratory.
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Beyond Self-Management: Antecedents and Consequences of Team Empowerment

TL;DR: This paper examined the antecedents, consequences, and mediational role of team empowerment using 111 work teams in four organizations and found that empowered teams were more productive and proactive than less empowered teams and had higher levels of customer service, job satisfaction and organizational and team commitment.
Journal ArticleDOI

Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence

TL;DR: In this article, the authors developed a comprehensive concept of the collaboration in teams, called Teamwork Quality (TWQ), and tested the relationship between teamwork and project success using data from 575 team members, team leaders, and managers of 145 German software teams.
References
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Journal ArticleDOI

Estimating within-group interrater reliability with and without response bias.

TL;DR: In this paper, the authors present methods for assessing agreement among the judgments made by a single group of judges on a single variable in regard to a single target, such as a manuscript, a lower-level manager, or a team.

The design of work teams

J. R Hackman, +1 more
Journal ArticleDOI

Relations between work group characteristics and effectiveness: implications for designing effective work groups

TL;DR: In this paper, five common themes were derived from the literature on effective work groups, and then characteristics representing the themes were related to effectivness criteria, including productivity, employee satisfaction, and manager judgments.
Journal ArticleDOI

Aggregation Bias in Estimates of Perceptual Agreement.

TL;DR: In this article, it is shown that estimates of agreement based on group mean scores have been incorrectly interpreted as applying to perceptual agreement among individuals, and the logic of the approach is then extended to other studies in which inflated estimates appeared likely.
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