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Structural ambidexterity and competency traps: Insights from Xerox PARC

TLDR
These findings extend understanding of organizational ambidexterity as a dynamic capability, in particular how competency traps can severely compromise ambideXterity; and how network-like effects can adversely shape intra-firm dynamics.
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This article is published in Technological Forecasting and Social Change.The article was published on 2017-04-01 and is currently open access. It has received 38 citations till now. The article focuses on the topics: Ambidexterity.

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Structural Differentiation and Ambidexterity: The Mediating Role of Integration Mechanisms

TL;DR: The findings suggest that the previously asserted direct effect of structural differentiation on ambidexterity operates through informal senior team and formal organizational integration mechanisms, and contributes to a greater clarity and better understanding of how organizations may effectively pursue exploration and exploitation simultaneously to achieve ambideXterity.
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Organizational ambidexterity through global strategic partnerships: A cognitive computing perspective

TL;DR: In this paper, the authors explored the potential role cognitive computing can play in an organizational context with global partnerships using qualitative mode of enquiry and organizational information processing theory as the theoretical framework.
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Introducing conflict as the microfoundation of organizational ambidexterity

TL;DR: The authors argue that ambidexterity is a dynamic and conflict-laden phenomenon, and locate conflict at the level of individuals, units, and organizations, and develop the argument that conflicts in social interaction serve as the micro-foundation to organizing ambideXterity.
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Applying Organizational Ambidexterity in strategic management under a “VUCA” environment: Evidence from high tech companies in China

TL;DR: In this article, a multilevel perspective on the nature of organizational ambidexterity and its functioning in the whole strategic management process is considered, and a case study of two most famous high-tech companies in China is provided to reflect the functioning of organizational AM, where a cognitive pattern of top management teams plays a critical role in the ability that the organizations demonstrate.
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Strategic alliances, exploration and exploitation and their impact on innovation and new product development: the effect of knowledge sharing

TL;DR: In this paper, a questionnaire survey was developed to explore the relations between strategic alliances and innovation and new product development variables, and the results showed that there exists a positive direct influence of strategic alliances on innovation and product development, and mediating impact the exploration and exploitation by the moderating role of knowledge sharing.
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Book

Case Study Research: Design and Methods

Robert K. Yin
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
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Building theories from case study research

TL;DR: In this paper, the authors describe the process of inducting theory using case studies from specifying the research questions to reaching closure, which is a process similar to hypothesis-testing research.
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Dynamic capabilities and strategic management

TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
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Building theories from case study research.

TL;DR: In this paper, the authors define a leadership event as a perceived segment of action whose meaning is created by the interactions of actors involved in producing it, and present a set of innovative methods for capturing and analyzing these contextually driven processes.
Related Papers (5)
Frequently Asked Questions (13)
Q1. What are the contributions in this paper?

The authors investigate the organizational dysfunctions that can interfere with the implementation of structural ambidexterity as a dynamic capability. The authors find that these dysfunctions give rise to competency traps characterized by interlinked cognitive, organizational and behavioral dimensions, that can severely compromise structural ambidexterity. Further, from the perspective of network ambidexterity, the authors also find that the inventions of the explorative unit can be treated as external to the focal organization, mirroring the dynamics of portfolio resources found in the context of strategic alliances. 

Despitestructural separation being a key prescription of the ambidexterity literature for encouraging innovation in established corporations, such separation can also engender organizational dysfunctions that could derail successful commercialization of new technologies; thereby severely compromising structural ambidexterity. 

A key pathway to manage these tensions is known in the literature as structural orarchitectural ambidexterity where organizations can simultaneously manage short-term efficiency and long-term growth through the structural separation of exploration and exploitation activities in different business units; each with their own alignments and capabilities (Tushman & O’Reilly, 1984; 1996). 

These inertial tendencies arose from the routinized, learned, tacit nature of Xerox’s established capabilities (Winter, 2003); particularly as these had led Xerox to competitive success in prior years. 

Lin et al. (2013) for example found that firms that combine the three attributes of intra-organizational learning, inter-organizational partnering (strategic alliances), and an open culture that facilitates learning, are effective in fostering innovation ambidexterity (simultaneous accomplishment of both incremental and radical innovation). 

One dominant approach involves structural ambidexterity, where exploratory units are separated from the broader organization to allow them to align their competencies toward accomplishing innovation (Tushman and O'Reilly, 1996). 

The absence of credible challenges to the dominant logic that would foster the necessary unlearning to enable new learning to take place (Bettis & Prahalad, 1995) contributed to the persistence of routine rigidity. 

Given that developing a new product was an expensive process and potential markets for new technologies were seen as small and uncertain, managers focused even more resources on the copier business (Pake, 1986; Uttal, 1983). 

According to Levitt and March (1988: 322) “a competency trap can occur when favourable performance with an inferior procedure leads an organization to accumulate more experience with it, thus keeping experience with a superior procedure inadequate to make it rewarding to use”. 

Eisenhardt and Martin (2000) note that dynamic capabilities take the form of specific processes such as product development or decision making. 

The ALTO computer was the first to feature graphical user interfaces (GUI) with icons and overlapping windows, Bitmap displays and WYSIWYG (what you see is what you get) word processors. 

With a dominant market share and high levels of risk aversion, Xerox wasn’t prepared totake a risk on technologies that were not fully ready for the market and that presented no clear route to profits (Chesbrough, 2002; Rao, 2011). 

This was the first commercially available set of workstations to feature a graphical user interface, icons and a mouse and offered ease of use that no other system at the time was able to offer (Regani, 2005; Hiltzik, 2002).