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Proceedings ArticleDOI

Supply chain performance evaluation from structural and operational levels

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TLDR
This paper first elaborates on why supply chain should be evaluated from structure and operational levels, and then performance indices used in structure and Operational level evaluation are identified and related calculation model is proposed.
Abstract
Performance measurement can be defined as the process of quantifying the efficiency and effectiveness of organisations and actions. This paper postulates a comprehensive supply chain performance measurement approach which evaluates a supply chain both from structure and operational levels. The paper first elaborates on why supply chain should be evaluated from these two levels, and then performance indices used in structure and operational level evaluation are identified and related calculation model is proposed. The paper also discusses the relationships of the indices, and suggests that simulation could be applied to build supply chain models both on structure and process levels for evaluation purpose.

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Citations
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Study of Performance Measurement Practices in Supply Chain Management

TL;DR: In this article, the authors analyze various models used to assess supply chains by highlighting their specific characteristics and applicability in different contexts and propose an analytical grid breaking these models down into seven layers.
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Supply Chain Performance Measurement Approaches: Review and Classification

TL;DR: In this paper, the authors provide a taxonomy with which research in the field can be mapped and evaluated, and the need for a structured topological approach to the development of supply chain performance measurement frameworks and methods is addressed.
Proceedings ArticleDOI

A Review of Literature on Performance Measurement of Supply Chain Network

TL;DR: This paper aims to address the dearth of research in performance measurement systems and performance metrics of supply chain by reviewing the contemporary literature.
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Empirical study of measuring supply chain performance

TL;DR: In this article, the authors present a measurement framework for supply chain performance measurement for manufacturing industry, define which data should be measured and verify the measurement framework in the case company's SC.
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Supply Chain Management Practices, Competitive Advantage and Organizational Performance: A Confirmatory Factor Model

TL;DR: The results indicate that Indian retailers know that competitive advantage has high impact on SCP but they have less understanding in matching SCP and competitive advantage with organizational performance.
References
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Book

The balanced scorecard : measures that drive performance

TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI

Performance measurement system design: A literature review and research agenda

TL;DR: Following a comprehensive review of the literature, proposes a research agenda that focuses on the process of performance measurement system design, rather than the detail of specific measures.
Journal ArticleDOI

Measuring supply chain performance

TL;DR: An overview and evaluation of the performance measures used in supply chain models are presented and a framework for the selection of performance measurement systems for manufacturing supply chains is presented.
Book

Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance

TL;DR: In this article, the authors present a reference for middle managers in industry, not-for-profit organization and government agencies, as well as quality improvement projects, to relate benchmarking investigations from beginning to end.
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