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Journal ArticleDOI

The Logistics-Marketing Interface: Marketer Views on Improving Cooperation

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TLDR
The authors discusses marketer views for improving cooperation with the logistics function, and finds that the most frequently used cooperation techniques are top management support, information sharing, and a philosophy of cooperation.
Abstract
Previous research has identified that the marketing and logistics functions come into conflict and disagreement on a number of issues. The present paper discusses marketer views for improving cooperation with the logistics function, and finds that the most frequently used cooperation techniques are top management support, information sharing, and a philosophy of cooperation. These are rather simple concepts, and their implementation can be accomplished at a relatively low cost and with minimal organizational disruption.

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Journal ArticleDOI

Improving Marketing/Logistics Cross-Functional Collaboration in the Supply Chain

TL;DR: In this paper, the authors examine relationships between the evaluation and reward system, cross-functional collaboration, effective marketing/logistics interdepartmental integration, and distribution service performance.
Journal ArticleDOI

Demand and supply integration: a conceptual framework of value creation through knowledge management

TL;DR: In this paper, a conceptual framework of demand and supply integration (DSI) is introduced for managing the supply chain to create customer value requires extensive integration between demand-focused and supply-focused processes that is based on a foundation of value creation through intraorganizational knowledge management.
Journal ArticleDOI

Exploring internal and external supply chain linkages: Evidence from the field

TL;DR: In this paper, the specific roles of internal and external information-based linkages in achieving improved operational performance are explored, based on a single case study that comprises a supply chain containing twenty-four internal and fourteen external linkages, and they find that the individual internal linkages may be useful for extending externally derived visibility, and for addressing structural holes in the supply chain.
Journal ArticleDOI

A Revision and Empirical Test of the Extended Price-Perceived Quality Model

TL;DR: In this article, the authors examined the price-perceived quality paradigm with 150 junior and senior marketing principles students with ages ranging from twenty to twenty-two years old, and the sample was sixty percent female.
Journal ArticleDOI

Comparative views of logistics and marketing practitioners regarding interfunctional co‐ordination

TL;DR: In this paper, a comparison of both logistics and marketing practitioners reveals that there were minimal differences in the usage of 14 co-ordinationenhancing techniques, and that improvements in the relationship between marketing and logistics can be made relatively quickly and at a relatively low cost.
References
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Journal ArticleDOI

Estimating Nonresponse Bias in Mail Surveys

TL;DR: This article used subjective estimates and extrapolations in an analysis of mail survey data from published studies for estimates of the magnitude of bias and found that the use of extrapolation led to substantial improvements over a strategy of not using extrapolation.
Journal ArticleDOI

Just-In-Time Exchange Relationships in Industrial Markets:

TL;DR: A new form of relational exchange, commonly referred to as the "Just-In-Time" (JIT) exchange relationship, has been adopted and implemented by many original equipment manufacturers (OEMs) and suppliers.
Book

The management task

Robert Dixon
TL;DR: In this article, the development of modern management is discussed, and what is the management task, why is management important, and why is it important in modern management, as well as the management process and the managerial environment.
Journal Article

Establishing customer service strategies within the marketing mix

TL;DR: RANKINGS of CUSTOMER Service VARIABLES by DEALERS, END USERS and ARCHITECTURE and DESIGN FIRMS in the OFFICE System and FURNITURE INDUSTRY.
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