Journal ArticleDOI
Understanding and Assessing Nonverbal Expressiveness: The Affective Communication Test.
TLDR
The concept of nonverbal emotional expressiveness was explored through the development of a 13-item self-report Affective Communication Test (ACT) as mentioned in this paper, which was used to measure individual differences in expressiveness or what is sometimes called ''charisma''.Abstract:
The concept of nonverbal emotional expressiveness was explored through the development of a 13-item self-report Affective Communication Test (ACT). Studies reported here show the ACT to be a reliable and valid measure of individual differences in expressiveness or what is sometimes called \"charisma.\" In the course of the validation, expressiveness was shown to be a likely element of social influence in face-to-face interaction, a logical extension of past approaches to a basic element of personality (exhibition), and a valuable construct in approaching current problems in nonverbal communication research. The measure (and the concept it represents) suggests a new approach for personality research on emotional expression, studies of individual differences in nonverbal communication, and research on the process of face-to-face interaction.read more
Citations
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Development and validation of a measure of emotional intelligence.
Nicola S. Schutte,John M. Malouff,Lena E. Hall,Donald J. Haggerty,Joan T. Cooper,Charles J. Golden,Liane Dornheim +6 more
TL;DR: In this article, Salovey and Mayer developed a measure of emotional intelligence based on the model of emotion intelligence, which was used to predict first-year college grades of students.
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The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior
TL;DR: Group emotional contagion, the transfer of moods among people in a group, and its influence on work group dynamics was examined in a laboratory study of managerial decision making using multiple, c...
Journal ArticleDOI
The Dimensions, Antecedents, and Consequences of Emotional Labor
TL;DR: In this article, the authors conceptualized the emotional labor construct in terms of four dimensions: frequency of appropriate emotional display, attentiveness to required display rules, variety of emotions to be displayed, and emotional dissonance generated by having to express organizationally desired emotions not genuinely felt.
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Emotions and Leadership: The Role of Emotional Intelligence
TL;DR: In this paper, the authors suggest that feelings play a central role in the leadership process and that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations.
References
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Book
The Presentation of Self in Everyday Life
TL;DR: For instance, in the case of an individual in the presence of others, it can be seen as a form of involuntary expressive behavior as discussed by the authors, where the individual will have to act so that he intentionally or unintentionally expresses himself, and the others will in turn have to be impressed in some way by him.
Journal ArticleDOI
Generalized expectancies for internal versus external control of reinforcement.
TL;DR: In this paper, the effects of reward or reinforcement on preceding behavior depend in part on whether the person perceives the reward as contingent on his own behavior or independent of it, and individuals may also differ in generalized expectancies for internal versus external control of reinforcement.
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Cognitive, social, and physiological determinants of emotional state.
TL;DR: The problem of which cues, internal or external, permit a person to label and identify his own emotional state has been with us since the days that James (1890) first tendered his doctrine that "the bodily changes follow directly the perception of the exciting fact, and that our feeling of the same changes as they occur is the emotion" (p. 449) as mentioned in this paper.