Journal ArticleDOI
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
TLDR
In this article, the authors address the ability to predict peoples' computer acceptance from a measure of their intentions, and explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables.Abstract:
Computer systems cannot improve organizational performance if they aren't used. Unfortunately, resistance to end-user systems by managers and professionals is a widespread problem. To better predict, explain, and increase user acceptance, we need to better understand why people accept or reject computers. This research addresses the ability to predict peoples' computer acceptance from a measure of their intentions, and the ability to explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables. In a longitudinal study of 107 users, intentions to use a specific system, measured after a one-hour introduction to the system, were correlated 0.35 with system use 14 weeks later. The intention-usage correlation was 0.63 at the end of this time period. Perceived usefulness strongly influenced peoples' intentions, explaining more than half of the variance in intentions at the end of 14 weeks. Perceived ease of use had a small but significant effect on intentions as well, although this effect subsided over time. Attitudes only partially mediated the effects of these beliefs on intentions. Subjective norms had no effect on intentions. These results suggest the possibility of simple but powerful models of the determinants of user acceptance, with practical value for evaluating systems and guiding managerial interventions aimed at reducing the problem of underutilized computer technology.read more
Citations
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Development and Validation of A
TL;DR: The results suggest that the LJQ is a reliable and valid instrument for evaluating LJ.
Journal ArticleDOI
Information technology adoption across time: a cross-sectional comparison of pre-adoption and post-adoption beliefs
TL;DR: The examination of Windows technology in a single organization indicates that users and potential adopters of information technology differ on their determinants of behavioral intention, attitude, and subjective norm.
Journal ArticleDOI
Personal computing: toward a conceptual model of utilization
TL;DR: The results show that social norms and three components of expected consequences have a strong influence on utilization, confirming the importance of the expected consequences of using PC technology and suggesting that training programs and organizational policies could be instituted to enhance or modify these expectations.
Journal ArticleDOI
Extending the TAM for a World-Wide-Web context
Ji-Won Moon,Young-Gul Kim +1 more
TL;DR: In this article, the authors introduce playfulness as a new factor that reflects the user's intrinsic belief in WWW acceptance, and use it as an intrinsic motivation factor, extending and empirically validate the TAM for the WWW context.
Journal ArticleDOI
User acceptance of hedonic information systems
TL;DR: The paper concludes that the hedonic nature of an information system is an important boundary condition to the validity of the technology acceptance model and perceived usefulness loses its dominant predictive value in favor of ease of use and enjoyment.
References
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Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI
Self-efficacy mechanism in human agency
TL;DR: The centrality of the self-efficacy mechanism in human agency is discussed in this paper, where the influential role of perceived collective effi- cacy in social change is analyzed, as are the social con- ditions conducive to development of collective inefficacy.
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Work and motivation
TL;DR: In this paper, the authors integrate the work of hundreds of researchers in individual workplace behavior to explain choice of work, job satisfaction, and job performance, including motivation, goal incentive, and attitude.