Journal ArticleDOI
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
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TLDR
In this article, the authors address the ability to predict peoples' computer acceptance from a measure of their intentions, and explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables.Abstract:
Computer systems cannot improve organizational performance if they aren't used. Unfortunately, resistance to end-user systems by managers and professionals is a widespread problem. To better predict, explain, and increase user acceptance, we need to better understand why people accept or reject computers. This research addresses the ability to predict peoples' computer acceptance from a measure of their intentions, and the ability to explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables. In a longitudinal study of 107 users, intentions to use a specific system, measured after a one-hour introduction to the system, were correlated 0.35 with system use 14 weeks later. The intention-usage correlation was 0.63 at the end of this time period. Perceived usefulness strongly influenced peoples' intentions, explaining more than half of the variance in intentions at the end of 14 weeks. Perceived ease of use had a small but significant effect on intentions as well, although this effect subsided over time. Attitudes only partially mediated the effects of these beliefs on intentions. Subjective norms had no effect on intentions. These results suggest the possibility of simple but powerful models of the determinants of user acceptance, with practical value for evaluating systems and guiding managerial interventions aimed at reducing the problem of underutilized computer technology.read more
Citations
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Journal ArticleDOI
Toward an understanding of the behavioral intention to use mobile banking
Pin Luarn,Hsin-Hui Lin +1 more
TL;DR: In this article, the authors extended the applicability of the TAM in a mobile banking context, by adding one trust-based construct (perceived credibility) and two resource-based constructs (PERceived selfefficacy) to the model, while paying careful attention to the placing of these constructs in the TAM's existing nomological structure.
Journal ArticleDOI
The Legacy of the Technology Acceptance Model and a Proposal for a Paradigm Shift
TL;DR: In this article, the authors present a critique of the technology acceptance model (TAM) and points to specific remedies in each case and present a model for the purposes of providing a foundation for a paradigm shift.
Journal ArticleDOI
How habit limits the predictive power of intention: the case of information systems continuance
TL;DR: The results support the argument that habit acts as a moderating variable of the relationship between intentions and IS continuance behavior, which may put a boundary condition on the explanatory power of intentions in the context of continued IS usage.
Journal ArticleDOI
Methodological Review: The Technology Acceptance Model: Its past and its future in health care
TL;DR: Findings show that TAM predicts a substantial portion of the use or acceptance of health IT, but that the theory may benefit from several additions and modifications.
Journal ArticleDOI
Ambidexterity and Performance in Small- to Medium-Sized Firms: The Pivotal Role of Top Management Team Behavioral Integration.
TL;DR: In this paper, the pivotal role of top management team (TMT) behavioral integration in facilitating the processing of disparate demands essential to attaining ambidexterity in SMEs is discussed.
References
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Martin Fishbein,Icek Ajzen +1 more
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
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Journal ArticleDOI
Self-efficacy mechanism in human agency
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Work and motivation
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