Journal ArticleDOI
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
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TLDR
In this article, the authors address the ability to predict peoples' computer acceptance from a measure of their intentions, and explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables.Abstract:
Computer systems cannot improve organizational performance if they aren't used. Unfortunately, resistance to end-user systems by managers and professionals is a widespread problem. To better predict, explain, and increase user acceptance, we need to better understand why people accept or reject computers. This research addresses the ability to predict peoples' computer acceptance from a measure of their intentions, and the ability to explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables. In a longitudinal study of 107 users, intentions to use a specific system, measured after a one-hour introduction to the system, were correlated 0.35 with system use 14 weeks later. The intention-usage correlation was 0.63 at the end of this time period. Perceived usefulness strongly influenced peoples' intentions, explaining more than half of the variance in intentions at the end of 14 weeks. Perceived ease of use had a small but significant effect on intentions as well, although this effect subsided over time. Attitudes only partially mediated the effects of these beliefs on intentions. Subjective norms had no effect on intentions. These results suggest the possibility of simple but powerful models of the determinants of user acceptance, with practical value for evaluating systems and guiding managerial interventions aimed at reducing the problem of underutilized computer technology.read more
Citations
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Journal ArticleDOI
Resistance to technological innovations: An examination of the role of self-efficacy and performance satisfaction
TL;DR: In this article, the authors examined the effects of self-efficacy and performance satisfaction on consumers' response to technological changes and found that a person's perceived ability to use a product successfully affects their evaluative and behavioral response to the product.
Journal ArticleDOI
Causal Relationships between Perceived Enjoyment and Perceived Ease of Use: An Alternative Approach
Heshan Sun,Ping Zhang +1 more
TL;DR: In this article, the authors investigate the causal relationships between two constructs, perceived enjoyment (PE) and perceived ease of use (PEOU), within the nomological net of user technology acceptance.
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Determinants of intention to use the mobile banking apps: An extension of the classic TAM model
TL;DR: In this paper, the authors developed a technology acceptance model that integrates the innovation diffusion theory, perceived risk and trust in the classic TAM model in order to shed light on what factors determine user acceptance of mobile banking applications.
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The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies
TL;DR: The hypothesized model was statistically significantly supported, indicating that TR does influence customer satisfaction and behavioral intention with SSTs, and Implications of the results are discussed.
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Technology Acceptance Model: A Survey of Literature
TL;DR: This study has reviewed numerous literatures available in this area to understand the modifications done on this model and tries to provide an insight on future trends in the technology acceptance model.
References
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Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
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Journal ArticleDOI
Self-efficacy mechanism in human agency
TL;DR: The centrality of the self-efficacy mechanism in human agency is discussed in this paper, where the influential role of perceived collective effi- cacy in social change is analyzed, as are the social con- ditions conducive to development of collective inefficacy.
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Work and motivation
TL;DR: In this paper, the authors integrate the work of hundreds of researchers in individual workplace behavior to explain choice of work, job satisfaction, and job performance, including motivation, goal incentive, and attitude.