Journal ArticleDOI
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
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TLDR
In this article, the authors address the ability to predict peoples' computer acceptance from a measure of their intentions, and explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables.Abstract:
Computer systems cannot improve organizational performance if they aren't used. Unfortunately, resistance to end-user systems by managers and professionals is a widespread problem. To better predict, explain, and increase user acceptance, we need to better understand why people accept or reject computers. This research addresses the ability to predict peoples' computer acceptance from a measure of their intentions, and the ability to explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables. In a longitudinal study of 107 users, intentions to use a specific system, measured after a one-hour introduction to the system, were correlated 0.35 with system use 14 weeks later. The intention-usage correlation was 0.63 at the end of this time period. Perceived usefulness strongly influenced peoples' intentions, explaining more than half of the variance in intentions at the end of 14 weeks. Perceived ease of use had a small but significant effect on intentions as well, although this effect subsided over time. Attitudes only partially mediated the effects of these beliefs on intentions. Subjective norms had no effect on intentions. These results suggest the possibility of simple but powerful models of the determinants of user acceptance, with practical value for evaluating systems and guiding managerial interventions aimed at reducing the problem of underutilized computer technology.read more
Citations
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Evaluating user perceptions of mobile medication management applications with older adults: a usability study.
TL;DR: With training, adults aged 50 and over can be capable and interested in using mHealth applications for their medication management, but in order to adopt such technology, they must find a need that their current medication management system cannot fill.
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Encouraging Existing Customers to Switch to Self-Service Technologies: Put a Little Fun in their Lives
TL;DR: In this article, the authors examined factors influencing the consumer decision to alter how to interact with a firm and adopt a new technology-based means of consuming a service and concluded that fun is more important than utility influencing adoption of self-service technologies.
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Engaging customers on Facebook: Challenges for e-retailers
Lisa Harris,Charles Dennis +1 more
TL;DR: In this article, the authors carried out an exploratory investigation into the emerging interactions between young consumers and consumer products/services on social networks and examined the extent to which a small exploratory sample of participants are willing to incorporate social shopping behavior, namely, product/service recommendations and retail purchase activities.
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Internet users’ adoption of Web retailing: user and product dimensions
Tino Oresti Fenech,Aron O'Cass +1 more
TL;DR: In this paper, the authors examined consumer characteristics that influence Internet users to adopt the Web for purchase related behavior (retail usage) and found that attitude and perceived usefulness do predict adoption of the web for retail usage.
Journal ArticleDOI
Organizational Adoption of Enterprise Resource Planning Systems: A Conceptual Framework
TL;DR: An extensive review of the literature resulting in a taxonomy that may be used for other researchers in the field is provided, which consists of core Technology Acceptance Model (TAM) variables, satisfaction and common actors of an ERP project: technology, user, organization and project management.
References
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Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
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Journal ArticleDOI
Self-efficacy mechanism in human agency
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Work and motivation
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