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Working with Emotional Intelligence

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TLDR
In this paper, Goleman reveals the skills that distinguish star performers in every field, form entry-level jobs to top executive positions, including self-awareness, self-confidence, and self-control; commitment and integrity; the ability to communicate and influence, to initiate and accept change.
Abstract
In Working with Emotional Intelligence,Goleman reveals the skills that distinguish star performers in every field, form entry-level jobs to top executive positions. He shows that the single most important factor is not IQ, advanced degrees, or technical expertise, but the quality Goleman calls emotional intelligence. self-awareness, self-confidence, and self-control; commitment and integrity; the ability to communicate and influence, to initiate and accept change--these competencies are at a premium in today's job market.

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Journal ArticleDOI

Emotional intelligence: new ability or eclectic traits?

TL;DR: EI--conceptualized as an ability--is an important variable both conceptually and empirically, and it shows incremental validity for predicting socially relevant outcomes.
Journal ArticleDOI

Convergent, Discriminant, and Incremental Validity of Competing Measures of Emotional Intelligence

TL;DR: Results showed that ability EI and self-report EI are weakly related and yield different measurements of the same person.
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Emotional intelligence: An integrative meta-analysis and cascading model.

TL;DR: The authors specify a progressive (cascading) pattern among ability-based EI facets, in which emotion perception must causally precede emotion understanding, which in turn precedes conscious emotion regulation and job performance.
Journal ArticleDOI

Mixed emotions: teachers’ perceptions of their interactions with students

TL;DR: This paper described the conceptual framework, methodology, and some results from a project on the Emotions of Teaching and Educational Change and introduced the concepts of emotional intelligence, emotional labor, emotional understanding and emotional geographies.
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Emotion work and psychological well-being: A review of the literature and some conceptual considerations

TL;DR: In this article, the state of the art on emotion work (emotional labor) is summarized with an emphasis on its effects on well-being, including automatic emotion regulation, surface acting, and deep acting.