According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

How has Japan become a major economic power, a world leader in the automotive and electronics industries? What is the secret of their success? The consensus has been that, though the Japanese are not particularly innovative, they are exceptionally skilful at imitation, at improving products that already exist. But now two leading Japanese business experts, Ikujiro Nonaka and Hiro Takeuchi, turn this conventional wisdom on its head: Japanese firms are successful, they contend, precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies. Examining case studies drawn from such firms as Honda, Canon, Matsushita, NEC, 3M, GE, and the U.S. Marines, this book reveals how Japanese companies translate tacit to explicit knowledge and use it to produce new processes, products, and services.

The knowledge-creating company : how Japanese companies create the dynamics of innovation

Cause, conseguenze e strategie di mitigazione Proponiamo il primo di una serie di articoli in cui affronteremo l’attuale problema dei mutamenti climatici. Presentiamo il documento redatto, votato e pubblicato dall’Ipcc - Comitato intergovernativo sui cambiamenti climatici - che illustra la sintesi delle ricerche svolte su questo tema rilevante.

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Climate Change 2007: The Physical Science Basis.

Freedom of design, mass customisation, waste minimisation and the ability to manufacture complex structures, as well as fast prototyping, are the main benefits of additive manufacturing (AM) or 3D printing. A comprehensive review of the main 3D printing methods, materials and their development in trending applications was carried out. In particular, the revolutionary applications of AM in biomedical, aerospace, buildings and protective structures were discussed. The current state of materials development, including metal alloys, polymer composites, ceramics and concrete, was presented. In addition, this paper discussed the main processing challenges with void formation, anisotropic behaviour, the limitation of computer design and layer-by-layer appearance. Overall, this paper gives an overview of 3D printing, including a survey on its benefits and drawbacks as a benchmark for future research and development.

Additive manufacturing (3D printing): A review of materials, methods, applications and challenges

Economic Control of Quality of Manufactured Product.

Social media and Web 2.0 empower individuals to generate content online. It is important to better understand the potential added value of social media for e-health service provision. Social support and credibility of health related information generated via social media is a big challenge for online health communities. In this qualitative research, content of discussions from an online health community is analysed. Two themes are examined: online social support and credibility of online forums. Findings show accuracy and credibility of online communities – user profiles, ratings of posts and improved monitoring of content by advisors improve perceived credibility and trust in online forums and communities. Accuracy and perceived credibility of online health communities is pivotal in facilitating social relationships. While consumers are concerned about the credibility of online information, they benefit from social support and are increasingly turning to social media as a source of information and suppor...

Credibility of information in online communities

Process reengineering: A review of enablers

Disputes have become an endemic feature of the Australian construction industry, despite the intense introspection into their causes and the identification for avoidance strategies. It is well known that factors, such as scope changes, poor contract documentation, restricted access, unforeseen ground conditions, and contractual ambiguities are contributors of disputes, but there is limited knowledge about the underlying latent conditions, referred to as pathogens, which contribute to their occurrence. In addressing this gap, the pathogens and the causal chains of disputes in construction projects are examined using an interpretative research approach based upon analytic induction. Forty-one in-depth interviews were undertaken with industry practitioners who identified 58 examples of disputes that they have been actively involved with. The analysis of the findings revealed that the pathogens associated with circumstance, practice, and task performance accounted for a significant proportion of disputes identified by practitioners. The environment associated with the use of traditional lump sum contracting, the practice of deliberately not adhering to polices and procedures, the task of failing to detect errors, and misinterpreting contract terms and conditions were revealed as contributors to disputation between parties. The presented research enables an ameliorated understanding about the mechanics and interactions of disputes to be attained. An underlying orthodoxy is established and should be followed by clients if the performance of projects is to be improved.

Causal Discovery and Inference of Project Disputes

This paper aims to consider the embodied energy of building materials in the context of greenhouse gas emission mitigation strategies. Previous practice and research are highlighted where they have the potential to influence design decisions. Latest embodied energy figures are indicated, and the implications of applying these figures to whole buildings are discussed. Several practical examples are given to aid building designers in the selection of building materials for reduced overall life cycle greenhouse gas emissions.

Building materials selection: greenhouse strategies for built facilities

The business environment of construction organisations has undergone significant change over the last 50 years. As a result, construction management has had to respond to issues such as increasing levels of client expectation, globalisation of the construction economy, cut‐throat competition, and tight margins, plus the “inherent” obstacles to operating in the sector, such as separation of design and construction, fragmented production methods, adversarial relationships, and a reluctance to innovate and take up information technology. Furthermore, the problems of poor and unstructured training, multi‐tiered management systems, and poor communication provide less than optimal conditions for achieving high quality products in good time and to budget. One approach to addressing these issues is through the concept of employee empowerment. This paper presents an overview of the empowerment concept in the context of construction management, highlighting the hurdles, an implementation process, and achievable benefits.

Peter E.D. Love

Papers

Credibility of information in online communities

Process reengineering: A review of enablers

Causal Discovery and Inference of Project Disputes

Building materials selection: greenhouse strategies for built facilities

Employee empowerment in construction: an implementation model for process improvement