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Showing papers in "Journal of Hospitality and Tourism Management in 2017"


Journal ArticleDOI
TL;DR: In this article, the authors examined the impact of perceived responsible tourism on perceived quality of life of communities in tourist destinations and analyzed the mediating role of perceived destination sustainability, and found that as the residents of the local community, perceived responsible tourists played a pivotal role in the formulation of destination sustainability.

201 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigated the impact of gender on intention to revisit and destination trust, and the moderating role of gender in medical tourism industry, and found that the effect of eWOM on destination trust was about 1.3 times higher in men than women.

191 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigated stakeholder's motivations for collaborative disaster management, factors that facilitate or impede stakeholder collaboration-building, and successful elements and challenges for effective collaboration.

134 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined the impact of destination personality and image on individuals' attitudes and visiting intentions and found that destination image is an antecedent to destination personality, which in turn has a direct impact on attitude toward a destination and an indirect effect on behavioural intentions.

125 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigated consumers' decision-making process with respect to organic menu choices based on the value-attitude-behavior model and found that altruistic value significantly affects biosphere values, which in turn influences willingness to pay more for an organic menu via pro-environmental attitude.

113 citations


Journal ArticleDOI
TL;DR: In this article, the authors used Partial Least Squares Structural Equation Modeling (PLS-SEM) to investigate the impact of tourist shuttle service on tourists' intention to visit a destination.

112 citations


Journal ArticleDOI
TL;DR: In this article, the effect of employee advocacy and perceived organizational support on job embeddedness and turnover intention was investigated based on Social Exchange Theory and the Norm of Reciprocity Theory.

111 citations


Journal ArticleDOI
TL;DR: In this article, the authors identify and categorise the various types of power that influence stakeholder collaborations in tourism destination planning and management and determine which stakeholder groups hold these powers.

102 citations


Journal ArticleDOI
TL;DR: In this paper, the authors describe an innovative teaching program called "Learning to be", which is focused on fostering entrepreneurial attitudes and skills through a project-based learning methodology inspired in the Design Thinking process.

92 citations


Journal ArticleDOI
TL;DR: In this article, the authors developed a framework for green assessment across a hotel supply chain, which was derived from the theory of value creation with a focus on green awareness, green know-how, and green implementation.

85 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the direct and indirect effects of organizational culture types on market orientation and performance in the context of the restaurant industry and found that supportive and innovative organizational cultures are important predictors of MO.

Journal ArticleDOI
TL;DR: In this article, the authors analyse the heterogeneity of domestic tourism consumption of rural areas and reveal the importance of offering different rural tourism products to these groups, thereby improving rural destination management and marketing.

Journal ArticleDOI
TL;DR: In this paper, the authors focus on the strategic decisions of female Balinese tourism entrepreneurs by utilizing a purposeful sampling method in which in-depth interviews were carried out over a six-month period.

Journal ArticleDOI
TL;DR: Adaptive co-management (ACM) is a dynamic approach to governance whereby institutional arrangements and ecological knowledge are continually revised through a process of "learning-by-doing" as discussed by the authors.

Journal ArticleDOI
TL;DR: In this article, the mediating roles of destination image, destination attachment, and destination satisfaction and the moderating role of perceived risk between destination image and revisit intention were investigated. But the results of this study are limited to five countries of West Asia.

Journal ArticleDOI
TL;DR: In this paper, the impacts of the swine flu on tourism in Brunei were disentangled using the auto regressive integrated moving average and intervention time series analysis methods, and it was shown that the number of tourists have been reduced significantly due to both the Swine flu and the global financial crisis.

Journal ArticleDOI
TL;DR: In this paper, the authors investigated the nature of airport experience from the perspective of air travelers and highlighted the associations among the components of this experience through text analysis, and found that hedonic and aesthetic consumptions are not primarily associated with the memorable feelings of consumers and tourists.

Journal ArticleDOI
TL;DR: In this article, the authors examined the perceptions of significant challenges facing contemporary hospitality management education, particularly through new technologies, the growing presence of international students, institutional constraints, resource pressures and the distinctiveness of education, ongoing tensions between hospitality's intellectual development and its practice focus.

Journal ArticleDOI
TL;DR: In this article, the sustainable hotel practices of Asia-pacific hotels utilising green building certification programs as a lens to inductively content analyse self-reported award submissions were examined.

Journal ArticleDOI
TL;DR: In this paper, a qualitative approach using focus groups and open-ended questionnaires was employed to gain an in-depth understanding of the beliefs of travelers in the South East region of Queensland, Australia.

Journal ArticleDOI
TL;DR: In this article, the authors review the conceptual origins of our understanding of tourist experience, consider key directions in the field, and assert the value of the orchestra model of experience, and outline key principles of approaching service design tasks.

Journal ArticleDOI
TL;DR: Wang et al. as discussed by the authors used a structural equation model analysis of a convenience sample of 483 visitors at Tamarind Ecological Education Leisure Farm in Taichung, Taiwan.

Journal ArticleDOI
TL;DR: In this paper, the authors conducted a survey research to study service employees' perception and performance of delightful services and also studied the differences in concept understanding and performance evaluation between the managerial and staff levels.

Journal ArticleDOI
TL;DR: In this article, the authors used the method of oral history, which can convey unrecorded data, to reveal what kind of achievements women gained in the history of Turkish tourism by their entrance into the sector and its development.

Journal ArticleDOI
TL;DR: In this article, the cognitive perceptions held of a competitive set of five destinations in New Zealand were examined at two points in time over a period of 14 years, and the results indicated no changes in the market position of the destination of interest, between the two samples.

Journal ArticleDOI
TL;DR: In this article, the authors conducted a survey on duty-free shop users and analyzed 297 questionnaires using a structural equation to predict the behavioral intentions of duty free shop users by examining the relative influence of cognitive, emotional and behavioral intentions.

Journal ArticleDOI
TL;DR: In this paper, a super-efficiency slack-based measure in a data envelopment analysis method was used to examine the regional operational efficiency of the mainland China hotel industry, an emerging hospitality market.

Journal ArticleDOI
TL;DR: In this article, a focus group analysis of tourism managers' perceptions of how gender roles influence managerial discourse is presented, and the authors investigate the ways in which gender roles affect the norms surrounding tourism management discourse and find that managerial characteristics associated with women and femininity are progressively being incorporated into managerial ideals.

Journal ArticleDOI
TL;DR: In this paper, the airline service quality expectation factors of international students were investigated and significant differences existed between the expectations of ancillary services for students that were current employed and those that were not.

Journal ArticleDOI
TL;DR: Wang et al. as mentioned in this paper developed a website quality scale for online positioning for the hospitality industry, and analyzed the online-offline positioning consistency, and demonstrated three online segments of Taiwanese hotel industry.