Showing papers in "Journal of Operations Management in 2015"

TL;DR: In this paper, the authors investigate the role of supply chain disruption orientation and risk management resources in the development of firm resilience to supply chain disruptions, and find that supply-chain disruption orientation alone alone is not enough for a firm to develop resilience.

TL;DR: In this article, the authors conducted a qualitative review and meta-analysis of the existing literature to better under-stand the relationships between contractual and relational governance, and found that the mutual relationships between the two types of governance are moderated by the institutional environments, the interorganizational relationship type and length, and the construct measurement of contracts.

TL;DR: This study conceptualizes supply network disruption and resilience by examining the structural relationships among entities in the network by comparing four fundamental supply network structures, and shows that node/arc-level disruptions do not necessarily lead to network- level disruptions, and demonstrates the importance of differentiating a nodes/arc disruption vs. a network disruption.

TL;DR: In this article, a multidimensional conceptualization of upstream supply chain complexity has been proposed to predict the frequency of supply chain disruptions based on a multi-dimensional conceptualisation of upstream complexity.

TL;DR: In this article, the authors examined the relationship between supply chain agility and cost efficiency and customer effectiveness across various environmental situations, and provided evidence to managers that deploying resource to enhance FSCA can positively impact the firm's bottom line.

TL;DR: In this article, the authors synthesize a model that proposes how firms might address accountability for sustainability issues in their supply chain, which captures three interrelated dimensions: inclusivity, scope, and disclosure.

TL;DR: In this article, the authors define service triads, both as a phenomenon and a research topic, and provide a review of different strands of existing research and various theoretical frameworks that can inform their study.

TL;DR: In this article, the authors study the impact of trust, asset specificity, and requirements certainty on the performance of buyer-supplier relationships and show that the relationship performance is non-linear.

TL;DR: In this paper, the optimal pricing of new and remanufactured products using a model of consumer preferences based on extensive experimentation is investigated, and the experimental investigation reveals two distinct segments of consumers.

TL;DR: In this paper, the authors extend Croson et al.'s (2014) experimental study with the Beer Distribution Game to include the possibility of endogenous hoarding and phantom ordering, and show that participants tend to hoard more than 25 times the known, constant demand.

TL;DR: In this article, the authors examined how technological diversity in supplier network influences a focal buyer firm's innovation and found that the positive effect of technological diversity is enhanced by buyer-supplier relational strength but inhibited by supplier network density; competitive intensity positively moderates this effect, and technological turbulence negatively moderate it.

TL;DR: In this paper, the authors analyze the institutional voids in product, labor, and capital markets, as well as the lack of contracting mechanisms that exist at the raw material, manufacturing, distribution, and marketing stages of the supply chain.

TL;DR: In this paper, the effects of operational scope (breadth of product offering, extent of geographical diversification, and extent to which production processes can effectively meet varying demand) and operational slack (resources in excess of what is required to fulfill expected demand) on firm performance are examined.

TL;DR: Based on quantitative data obtained from 128 information systems projects, behavior, outcome, clan, and self-control are empirically determined to be positively associated with the system performance of projects, implying that complexity risk is a double-edged sword with regard to control.

TL;DR: The results, based on a combination of survey and archival safety data from 198 manufacturing firms, show that safety and operational outcomes are indirectly related via routines and that plants that manage safety and operations using a joint management system make these priorities complementary and do not create trade-offs between safety and Operational performance.

TL;DR: Increasingly, operations management requires theory, models and empirical methods to address the cross-functional, interdisciplinary character of modern operational systems and the complex nonlinear dynamics these systems generate.

TL;DR: This paper examined how management control practices relate to the implementation of a corporate lean program at the factory level and found that using dedicated teams to lead the lean program, developing and frequently reviewing lean-focused performance reports, and using non-financial rewards linked to lean implementation are favorably associated with more extensive implementation of lean practices in the factories.

TL;DR: In this paper, the authors argue that firms can achieve an early mover advantage when implementing ISO 14001, depending on the level of a firm's absorptive capacity (prior experience with ISO 9001) and the competitive intensity of their industry.

TL;DR: In this paper, the authors examine the operating performance effects of early versus late adoption of Six Sigma process improvement and develop hypotheses describing the advantages of late adoption, and factors that affect a firm's ability to benefit from Six Sigma either as an early or late adopter.

TL;DR: In this article, the authors investigated the effects of a supplier's and a customer's embeddedness, arising from resource dependency, on a focal firm's financial performance in triadic supply chain relationships.

TL;DR: In this article, the authors investigate the financial penalty of service failures due to the service provider using the event study methodology and a sample of 146 customer information security breaches as their empirical context.

TL;DR: Using a paired sample of primary survey data and secondary archival data from CMS HCAHPS for 173 hospitals in the USA, it is found that increased information Exchange relationship drives provider–patient communication, and increased social interaction ties drives information exchange relationship.

TL;DR: In this article, the authors examine the inherent conflict of interests between a principal that controls and manages brand equity as a shared resource and an agent that retains pricing right and profits from the identity of the brand by interacting directly with customers.

TL;DR: In this paper, the authors examine the implications of specific types of diversity in innovation contests on problem-solving effort and success, and find that contestants from countries with lower levels of GDPP are more likely to exert greater problem solving effort compared to other contestants.

TL;DR: In this article, the impact of scale and scope decisions on partnering performance was examined using primary data from 147 multi-partner R&D projects, and the authors found that the effect of scale has a curvilinear relationship with partnering performance and that intermediate levels of scale are associated with higher partnering performance.

TL;DR: The estimation and prediction framework offers a template for using data from multiple cases to estimate both case-specific and industry-wide parameters of project models, and for leveraging those estimates for project planning.

TL;DR: In this paper, the authors empirically examined the relationship between the bullwhip effect and performance of the supplier firm and found that while traditional bull-whip often yields reduced ROA, it ultimately has no relationship with the firm's operating margin.

TL;DR: In this article, the authors argue that the benefits of team autonomy depend on the degree of technological turbulence and argue that operational outcomes mediate the relationships between team autonomy and product success.

TL;DR: In this paper, the authors use a Motivation-Opportunity-Ability framework to find out the effect of a provider's customer focus on its ability to fulfill customer needs.