Journal ArticleDOI
A competitive framework for industrial product-service systems
Rajkumar Roy,Kalyan S. Cheruvu +1 more
TLDR
In this article, the authors present an overview of the industrial product-service system (IPS) thorough literature review and present a new representation for the competitive IPS in terms of 3D space for successful business.Abstract:
In present economic development, the investment manufacturing companies are transforming to integrated product and service based companies for better value proposition, revenue generation opportunities and sustainable customer value. The context of this review is limited to business-to-business market and investment goods based industries. The present paper gives an understanding of the fundamentals of industrial product-service system (IPS²) thorough literature review. A new representation for the competitive IPS² in terms of 3-D space for successful business is presented. Various drivers for the IPS² are identified along with the desired results of any IPS². A new comprehensive framework has been explained for a competitive IPS² with sustainable customer value as the outcome. A need for future research and challenges posed by IPS² are pointed out from the research findings.read more
Citations
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Journal ArticleDOI
Product services for a resource-efficient and circular economy - A review
TL;DR: Product service systems (PSS) have been heralded as one of the most effective instruments for moving society towards a resource-efficient, circular economy and creating a much needed "resource revolution" as mentioned in this paper.
Journal ArticleDOI
Industrial Product-Service Systems—IPS2
TL;DR: In mechanical engineering and plant design, product-related services are usually considered as an add-on to the actual product as mentioned in this paper, which is a paradigm shift from the separated consideration of products and services to a new product understanding consisting of integrated products and Services.
Journal ArticleDOI
Servitization: revisiting the state-of-the-art and research priorities
TL;DR: In this article, the authors consolidate the servitization knowledge base from an organizational change perspective, identifying developed, developing and undeveloped topics to provide a platform that directs future research.
Journal ArticleDOI
Servitization of the manufacturing firm: exploring the operations practices and technologies that deliver advanced services
Tim Baines,Howard Lightfoot +1 more
TL;DR: In this paper, the authors explore practices and technologies successfully servitised manufacturers employ in the delivery of advanced services, including micro-vertical integration and supplier relationships, information and communication technologies, performance measurement and value demonstration, people deployment and their skills, and business processes and customer relationships.
Journal ArticleDOI
Product service system: A conceptual framework from a systematic review
TL;DR: In this article, a conceptual structure depicting the current situation of literature dealing with the analysis of economic impact and environmental/social impact of Product Service System is presented and a methodological structure concerning methodologies and research purpose behind papers.
References
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Journal ArticleDOI
Co-creation experiences: The next practice in value creation
TL;DR: The meaning of value and the process of value creation are rapidly shifting from a product-and firm-centric view to personalized consumer experiences as discussed by the authors, and consumers are increasingly co-creating value with the firm.
Journal ArticleDOI
Managing the transition from products to services
Rogelio Oliva,Robert Kallenberg +1 more
TL;DR: In this article, a study of 11 capital equipment manufacturers developing service offerings for their products is presented, focusing on identifying the dimensions considered when creating a service organization in the context of a manufacturing firm, and successful strategies to navigate the transition.
Journal ArticleDOI
A framework for supply chain performance measurement
TL;DR: In this article, the authors developed a framework to promote a better understanding of the importance of SCM performance measurement and metrics, using the current literature and the results of an empirical study of selected British companies.
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