Journal ArticleDOI
A strategic framework for a profitable business model in the sharing economy
TLDR
In this article, the authors proposed a conceptual strategic framework for the development of service providers and customers considering multigenerational aspects based on inferences from the literature, popular press, and interviews with members of the triad in the sharing economy.About:
This article is published in Industrial Marketing Management.The article was published on 2017-09-01. It has received 269 citations till now. The article focuses on the topics: Service provider & Service (business).read more
Citations
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Marketing in the Sharing Economy
Giana M. Eckhardt,Mark B. Houston,Baojun Jiang,Cait Lamberton,Aric Rindfleisch,Georgios Zervas +5 more
TL;DR: The last decade has seen the emergence of the sharing economy as well as the rise of a diverse array of research on this topic both inside and outside the marketing discipline as discussed by the authors, however, the sharing...
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Platforms in the peer-to-peer sharing economy
TL;DR: In this article, the authors examine peer-to-peer sharing platform business models, their sources of competitive advantage, and the roles, motivations and behaviors of key actors in their ecosystems, using a conceptual approach rooted in the service, tourism and hospitality, and strategy literature.
Journal ArticleDOI
The sharing economy: A comprehensive business model framework
M. Ritter,Heiner Schanz +1 more
TL;DR: In this article, a comprehensive framework of business model categories is proposed, distinguishing four market segments of the sharing economy: Singular Transaction Models, Subscription-based Models, Commission-Based Platforms and Unlimited Platforms.
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Emerging themes and theories in the sharing economy: a critical note for hospitality and tourism
Levent Altinay,Babak Taheri +1 more
TL;DR: In this article, the authors review and synthesise recent studies in the sharing economy literature and identify the knowledge gap and future opportunities for hospitality and tourism researchers, and provide new directions to broaden interdisciplinary and multidisciplinary approaches undertaken by scholars within both the field of tourism management and beyond.
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The potential of sharing economy business models for sustainable value creation
Minttu Laukkanen,Nina Tura +1 more
TL;DR: In this paper, a review of the prior literature on sharing economy business models and sustainable value creation, in addition to exploring the empirical examples of companies under sharing sphere, is presented.
References
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Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being.
Richard M. Ryan,Edward L. Deci +1 more
TL;DR: Research guided by self-determination theory has focused on the social-contextual conditions that facilitate versus forestall the natural processes of self-motivation and healthy psychological development, leading to the postulate of three innate psychological needs--competence, autonomy, and relatedness.
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A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
TL;DR: In this paper, a model is proposed which expresses consumer satisfaction as a function of expectation and expectancy disconfirmation, in turn, is believed to influence attitude change and purchase i...
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The Evolution of Reciprocal Altruism
TL;DR: In this paper, a model is presented to account for the natural selection of what is termed reciprocally altruistic behavior, and the model shows how selection can operate against the cheater (non-reciprocator) in the system.
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Customer satisfaction, market share, and profitability: Findings from Sweden.
TL;DR: In this paper, the authors question the economic benefits of improving customer satisfaction and question whether there are economic benefits to improving quality and customer satisfaction, and they also question the link between quality and satisfaction.
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The American Customer Satisfaction Index: Nature, Purpose, and Findings
TL;DR: The American Customer Satisfaction Index (ACSI) as discussed by the authors is a new market-based performance measure for firms, industries, economic sectors, and national economies that measures the satisfaction of customers.