Journal ArticleDOI
Conceptualising tourist experiences with new attractions: the case of escape rooms
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TLDR
In this paper, an exploratory empirical study of visitors' experiences with selected top-rated escape rooms in the USA and Europe was carried out by means of netnographic research and automated content analysis.Abstract:
Purpose
The purpose of this paper is to theoretically and empirically explore tourist experiences with the niche-like, yet global phenomenon of escape room attractions.
Design/methodology/approach
An exploratory empirical study of visitors’ experiences with selected top-rated escape rooms in the USA and Europe was carried out by means of netnographic research and automated content analysis.
Findings
The results show that this attraction provides new, peak, unique and fun experiences through the challenging activities and social component of the game play. The findings provide an insight into both the authenticity of experiences with novel attractions and the group aspects of fun and flow concepts.
Research limitations/implications
The findings are restricted to online reviews on the TripAdvisor website and are possibly biased because of the use of a non-random sample.
Practical implications
Theoretical implications are discussed and explicated as future research questions. They are relevant for the conceptual development, research and management of playful experiences within urban and special interest tourism. Societal implications are also addressed.
Originality/value
This paper is a preliminary in-depth examination of the escape room phenomenon from the customer experience standpoint. It is of relevance for the conceptualisation and improvement of tourist experiences with new and fun attractions.read more
Citations
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Journal ArticleDOI
‘What’s on your bucket list?’: Tourism, identity and imperative experiential discourse
TL;DR: The concept of the Bucket List has achieved rapid and widespread recognition as discussed by the authors, which is used to communicate specific suggestions of desirable tourism experiences and uses what can be termed the experiential imperative discourse, where the language, tone and framing of the text positions the experience described as essential and obligatory.
Journal ArticleDOI
Exit for success. Gamifying science and technology for university students using escape-room. A preliminary approach
Jesús Sánchez-Martín,Mario Corrales-Serrano,Amalia Luque-Sendra,Francisco Zamora-Polo,Francisco Zamora-Polo +4 more
TL;DR: The analysis of students' opinions shows that such activities are well received regardless of background (engineering or education) or gender, and emotions that arise from the experience are mostly positive and the students state that they have developed both specific and transversal competencies.
Journal ArticleDOI
Experiencing culture in attractions, events and tour settings
TL;DR: This paper developed a measurement scale for cultural experiences across different contexts, including attractions, events and tours, in Hong Kong and found that the conative dimension of experience elicits the highest experience scores from visitors, but affective experiences are more significant in distinguishing between different experience contexts and visitor groups.
Journal ArticleDOI
Does culture affect sentiments expressed in cruise tours’ eWOM?
TL;DR: This paper examined the sentiment differences in the content of cruise tour online reviews across North Americans and Europe, as representing the two largest cruise markets, and found that North Americans' reviews conveyed a more positive affect and had a more subjective and intimate tone while those written by Europeans contained a smaller amount of sentiment-bearing words and their tone was more objective.
Journal ArticleDOI
Managing group flow experiences in escape rooms
Tomaž Kolar,Barbara Čater +1 more
TL;DR: In this paper, a comprehensive model of group flow antecedents and consequences is proposed and empirically verified by means of survey research and SEM methodology, and the results indicate that key determinants for group flow experiences are the collective challenge/skills balance, and theming and storytelling.
References
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Journal ArticleDOI
Staged authenticity and heritage tourism
TL;DR: This paper analyzed the role of perceived authenticity as a measure of product quality and as a determinant of tourist satisfaction, and found that high perception of authenticity can be achieved even when the event is staged far away from the original source of the cultural tradition.
Book
Symbolic interactionism and cultural studies
TL;DR: The Interactionist Cultural Critique and Renewal: Links to Cultural Studies as mentioned in this paper is a series of articles about the history of interactionist cultural criticism and its relationship with cultural studies.
Journal ArticleDOI
Urban tourism research: Recent progress and current paradoxes
Gregory Ashworth,Stephen J. Page +1 more
TL;DR: In this paper, the authors argue that understanding urban tourism will only progress by embracing these wider social science agendas so that tourism becomes integrated into these academic debates to progress the subject area.
Journal ArticleDOI
Play as a Consumption Experience: The Roles of Emotions, Performance, and Personality in the Enjoyment of Games
TL;DR: In this paper, the authors investigated the role of competence in the enjoyment of games and found that performance, perceived complexity, and personality-game congruity determine emotional responses and that performance itself depends both on previous performance and on various ability-related individual characteristics.
Journal ArticleDOI
A consumer-based model of authenticity: An oxymoron or the foundation of cultural heritage marketing?
Tomaz Kolar,Vesna Zabkar +1 more
TL;DR: In this paper, a consumer-based model is proposed to examine the relevance and conceptualizations of the authenticity concept in cultural tourism from the managerial standpoint. But the model is empirically examined by means of a survey conducted on 25 Romanesque heritage sites in four European countries.