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Showing papers in "Tourism Management in 2020"


Journal ArticleDOI
TL;DR: It is argued that not all effects of the coronavirus pandemic are worth researching or novel to us, and six illustrative examples are shown how a research agenda could look like.

567 citations


Journal ArticleDOI
TL;DR: An overview of the VR and AR-related tourism studies network is provided to present the most important topics and studies emerging from this literature, and suggest avenues for further research.

254 citations


Journal ArticleDOI
TL;DR: This paper found that visitors' intentions to use social robots stem from the effects of technology acceptance variables, service quality dimensions leading to perceived value, and two further dimensions from human robot interaction (HRI): empathy and information sharing.

188 citations


Journal ArticleDOI
TL;DR: A dataset on natural and man-made disaster events is incorporated into a model of international tourism flows to evaluate the effect of different types of disasters on international arrivals at the national level and provides evidence that the occurrence of different type of event change tourist flows to varying degrees.

188 citations


Journal ArticleDOI
TL;DR: In this article, the authors used a meta-analysis to synthesize the effects of destination image from 87 studies and found that overall and affective images have the greatest impact on tourist intention, followed by cognitive image.

183 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigated the contribution of stakeholder collaborations to sustainable ecotourism in Southern Ethiopia and revealed poor interactions and collaborations among stakeholders, which accelerates the degradation of natural resources, neglecting communities while benefiting other stakeholders and jeopardizes the long-term survival of ecosystems and communities themselves.

143 citations


Journal ArticleDOI
TL;DR: In this paper, the authors draw on social influence theory and its three constructs, identification, internalization, and compliance, as well as the users' personality, to investigate these issues.

132 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigated the unique role played by sensory impressions in understanding destination loyalty through a multi-level validation process utilizing three progressive studies and found that sensory impressions are related to other outcome concepts (perceived quality, value and satisfaction).

131 citations


Journal ArticleDOI
TL;DR: The results suggest that different types of travellers present differences in hotel key factors, criterion importance and selection results, however, families and friends have similar hotel selection results.

114 citations


Journal ArticleDOI
TL;DR: In this paper, a hybrid of Best Worst Method (BWM) and VlseKriterijuska Optimizacija I Komoromisno Resenje (VIKOR) methodologies has been employed to calculate the weight of different criteria and rank the airports accordingly.

109 citations


Journal ArticleDOI
TL;DR: In this paper, the authors proposed and tested a conceptual model that investigates how tourists' attribution of destination social responsibility (DSR) motives impact destination trust and intention to visit a destination.

Journal ArticleDOI
TL;DR: In this article, the authors examined a positive relationship between perceived impact of road and transport infrastructure development and local community support for tourism through perceived environmental impact, perceived tourism benefits, and perceived community satisfaction.

Journal ArticleDOI
TL;DR: In this paper, a blockchain-based framework for the tourism industry was developed by employing a qualitative method that uses the semi-structured interview to determine how domain experts conceive the future of intermediaries were the tourist industry to adopt blockchain technology.

Journal ArticleDOI
TL;DR: The authors investigated the motivation and satisfaction of restaurant tourist customers coming from China and U.S. by investigating their online ratings and reviews and found that Chinese tourists are less inclined to assign lower ratings to restaurants, and are more strongly fascinated by the food offered.

Journal ArticleDOI
TL;DR: Wang et al. as mentioned in this paper investigated changes in accessibility between urban areas and ice-snow tourist destinations after implementation of high-speed rail in northeastern China, and data on transportation networks, destinations, and economic factors were used to compute weighted mean travel times and daily accessibility, and a tourism-economy linkage model was utilized.

Journal ArticleDOI
TL;DR: In this article, the authors use a rigorous multi-step scale development procedure to create a scale centered on understanding the importance consumers attach to social media sharing (ISMS) from a tourists' perspective.

Journal ArticleDOI
TL;DR: In this article, the authors studied the dynamics of economic growth and tourism evolution for 80 countries during the period 1995-2016, using the concept of economic regime, and introduced a notion of distance between the dynamical paths of different countries.

Journal ArticleDOI
TL;DR: In this article, the effects of customer incivility on frontline employees' psychological responses and behavioral intentions were compared and the degree to which supervisor leadership style can mitigate the depleting effects of these two forms of customer behaviour on FLEs was explored.

Journal ArticleDOI
TL;DR: Wang et al. as discussed by the authors proposed a novel research framework for the spatio-temporal distribution and changes of inbound tourism flow by, first, using R-HDBSCAN clustering algorithm to extract tourism area of interest (AOI), second, by utilizing several key indicators adopted from the complex network theory literature to study the structure of tourism flow with a case study example from Shanghai, China.

Journal ArticleDOI
TL;DR: In this paper, a land use suitability analysis was conducted for rural tourism in the Yenice district, located in the north-west of Turkey, using GIS and RS techniques.

Journal ArticleDOI
TL;DR: In this article, the authors investigated how perceived servant leadership and employees' self-efficacy interact with each other to affect employees' service quality in the hospitality industry and found that selfefficacy moderates the relationship between service quality and perceived level of servant leadership.

Journal ArticleDOI
TL;DR: In this article, the authors examined the effect of economic policy uncertainty on the investment policy of 305 hospitality companies in the U.S. for the period 2001-2018 and found that investment policies in hospitality companies are negatively affected by EPU.

Journal ArticleDOI
TL;DR: In this article, the authors explored the asymmetric effects of attribute performance on customer satisfaction with respect to different market segments, including different types of hotels, different type of travelers and travelers from different regions.

Journal ArticleDOI
TL;DR: In this article, the authors investigate cultural services accrued to local, domestic and international visitors to the Usumacinta floodplain, a coastal region with one of the highest biological and cultural diversities in Mexico.

Journal ArticleDOI
TL;DR: In this article, a study of the Austrian ski market (208 ski areas) including snowmaking found impacts are substantial and spatially highly differentiated, but nonetheless manageable (season length losses of 10-16%) for the majority of ski areas until the 2050s under a high emissions pathway (RCP 8.5) or even the 2080s in a low emission pathway(RCP 4.5).

Journal ArticleDOI
TL;DR: In this paper, a game-based intervention that reduces plate waste by 34 percent was developed and tested in a quasi-experimental field study, and is available for immediate adoption by hotels globally.

Journal ArticleDOI
TL;DR: In this paper, the authors focus on the recently emerged and scarcely understood phenomenon of digital free tourism (DFT), exploring participants' motivations for voluntarily abstaining from, or limiting their use of, technology on their travels.

Journal ArticleDOI
TL;DR: The empirical results indicate that the proposed multi-feature fusion, convolutional neural network model can make different types of data complement each other, thereby outperforming the comparisons.

Journal ArticleDOI
TL;DR: Wang et al. as discussed by the authors proposed a novel framework for analyzing tourist flows based on tourists' digital footprint data collected from online travel diaries, which is able to pinpoint the influence of distance decay and attractions popularity on the spatial patterns of tourist flows.

Journal ArticleDOI
TL;DR: Wang et al. as discussed by the authors found that VR is a very useful tool for encouraging respondents to travel to Jinan in a slower and more intensely observational manner, significantly arousing their sense of nostalgia and leading to a strong intention to travel or visit Jinan.