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Journal ArticleDOI

Consumer variety-seeking among goods and services: An integrative review

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TLDR
In this article, a conceptual, integrating framework for understanding the reasons why consumers seek variety is presented, and the implications of this research for retail and service management are discussed as well as a review of the measurement tools and predictive models of variety seeking that have been proposed in the last decade.
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This article is published in Journal of Retailing and Consumer Services.The article was published on 1995-07-01. It has received 510 citations till now. The article focuses on the topics: Consumer choice & Goods and services.

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Proceedings Article

Effects of Consumer Learning and Channel Choice in Loyalty Programs

TL;DR: Results show that (un)learning, as well as channel choice, and pricing issues, are significantly associated with contract cancelation, and this work provides managerial implications that help retailers re-develop, communicate and fine-tune loyalty programs more effectively.

Examining cosmetic virtual item purchase in World of Warcraft: A theory of consumption values perspective

TL;DR: In this article, the authors used the theory of consumption values as a main theoretical framework from which to approach the concept of virtual item purchase in World of Warcraft and found that an increase in visual authority (i.e. status) will increase the enjoyment players derive from using cosmetic game items, which leads to an increased intention to purchase said items.

The Effect of Product Mix Complexity in the FMCG industry, with specific focus on Manufacturing.

Werner Rohrs
TL;DR: In this article, the effects of product mix complexity in Cadbury South Africa were investigated and a number of recommendations to better manage the presence of Product Mix Complexity are made, both for the business as a whole and for manufacturing specifically.
References
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Journal ArticleDOI

A mathematical theory of communication

TL;DR: This final installment of the paper considers the case where the signals or the messages or both are continuously variable, in contrast with the discrete nature assumed until now.
Book ChapterDOI

Prospect theory: an analysis of decision under risk

TL;DR: In this paper, the authors present a critique of expected utility theory as a descriptive model of decision making under risk, and develop an alternative model, called prospect theory, in which value is assigned to gains and losses rather than to final assets and in which probabilities are replaced by decision weights.
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