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Journal ArticleDOI

Consumer variety-seeking among goods and services: An integrative review

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TLDR
In this article, a conceptual, integrating framework for understanding the reasons why consumers seek variety is presented, and the implications of this research for retail and service management are discussed as well as a review of the measurement tools and predictive models of variety seeking that have been proposed in the last decade.
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This article is published in Journal of Retailing and Consumer Services.The article was published on 1995-07-01. It has received 510 citations till now. The article focuses on the topics: Consumer choice & Goods and services.

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Citations
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Optimal dynamic allocation of rental and sales inventory for fashion apparel products

TL;DR: In this article , the authors consider a retailer that primarily focuses on renting while also meeting incidental sales demand, and develop a consumer choice model that determines the fraction of the market that chooses renting over purchasing.
Journal ArticleDOI

When choices substitute for versus reinforce each other

TL;DR: In this paper, the authors argue that when actions convey to consumers that they have made progress toward a goal, those actions substitute for other, similar actions, and consumers behave inconsistently.
Posted Content

How to Get Lost Customers Back? A Study of Antecedents of Relationship Revival

TL;DR: In this article, the authors provide a theoretical discussion and an empirical analysis of factors driving the success of relationship revival activities, and find that the customer's perceived interactional, procedural, and distributive justice with respect to revival activities positively affect his or her revival-specific satisfaction which in turn, has a strong impact on revival performance.

DO HACKERS SEEK VARIETY ? AN EMPIRICAL ANALYSIS OF WEBSITE DEFACEMENTS Research-in-Progress

TL;DR: This paper investigates the behaviors of hackers using a longitudinal dataset of defacement attacks to find that hackers seek variety in choosing their victims in terms of region, hacking method, and the type of operating systems.

The implications of respondent information processing rules on preference revelation in stated choice experiments

TL;DR: In this paper, the authors investigate the impact of rules such as attribute aggregation and reference dependency on the mean and the standard deviation parameters to produce revised preference profiles for specific design attributes, as the authors vary the dimensionality of an SC design.
References
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Journal ArticleDOI

A mathematical theory of communication

TL;DR: This final installment of the paper considers the case where the signals or the messages or both are continuously variable, in contrast with the discrete nature assumed until now.
Book ChapterDOI

Prospect theory: an analysis of decision under risk

TL;DR: In this paper, the authors present a critique of expected utility theory as a descriptive model of decision making under risk, and develop an alternative model, called prospect theory, in which value is assigned to gains and losses rather than to final assets and in which probabilities are replaced by decision weights.
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