Enhancing Learning Management Systems Utility for Blind Students: A Task-Oriented, User-Centered, Multi-Method Evaluation Technique.
Rakesh Babu,Rahul Singh +1 more
- Vol. 12, Iss: 1, pp 1-32
TLDR
It is demonstrated how TUME can be used to identify the unique problems and challenges of specific user types in using Web-based applications and suggests po-tential solutions.Abstract:
This paper presents a novel task-oriented, user-centered, multi-method evaluation (TUME) tech-nique and shows how it is useful in providing a more complete, practical and solution-oriented assessment of the accessibility and usability of Learning Management Systems (LMS) for blind and visually impaired (BVI) students. Novel components of TUME include a purposeful integra-tion of a multi-theoretic foundation and multiple methods to accurately identify users’ accessibil-ity and usability problems in Web interaction and identify design problems and solutions to en-sure technical feasibility of recommendations. The problems identified by TUME remain hidden from extant evaluation methods - therefore, these problems remain in Web-based applications. As a result, evaluation of Web-based applications remains confounded by users’ Web interaction challenges; their utility for specific user types remains unclear. Without appropriate evaluation of users’ problems and challenges in using Web-based applications, we cannot begin to solve these problems and challenges. This paper demonstrates how TUME can be used to identify the unique problems and challenges of specific user types in using Web-based applications and suggests po-tential solutions. The outcome is an accurate understanding of specific design elements that pre-sent roadblocks and challenges for the user in interacting with the Web-based application and feasible design modifications to potentially improve the utility of these applications for specific user types.read more
Citations
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Journal ArticleDOI
Enhancing usability of digital libraries: Designing help features to support blind and visually impaired users
TL;DR: The findings of this study show that the experimental group encountered fewer number of help-seeking situations than the control group when interacting with the experimental and baseline versions of a DL.
Journal ArticleDOI
Haze in the digital library: design issues hampering accessibility for blind users
Rakesh Babu,Iris Xie +1 more
TL;DR: This paper raises awareness of design choices that can unintentionally bar blind information seekers from DL access, and further suggests solutions to reduce these design problems for blind users.
Dissertation
Understanding accessibility problems of blind users on the web
TL;DR: This research aims to provide a further understanding of the problems blind users have on the web by comparing and contrasting problems between blind and sighted users and testing how design solutions to prevalent problems benefit blind users’ experience.
Can Blind People Use Social Media Effectively? A Qualitative Field Study of Facebook Usability
TL;DR: It shows how blind users think, act and perceive in performing common social media functions non-visually, and has implications for the design of non-visual user interfaces to access social media through ‘Internet of Things’ and in multi-tasking situations.
Journal ArticleDOI
Blind Students' Challenges in Social Media Communication: An Early Investigation of Facebook Usability for Informal Learning
TL;DR: Results show that locating Friend's profile and Timeline, reading, writing, and posting messages were significantly challenging, and participants needed additional time and effort to perform these basic SNS functions that are integral parts of informal learning activities.
References
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Design of Everyday Things
TL;DR: In this article, the authors reveal how smart design is the new competitive frontier, and why some products satisfy customers while others only frustrate them, and how to choose the ones that satisfy customers.
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Protocol Analysis: Verbal Reports as Data.
TL;DR: This article reviewed major advances in verbal reports over the past decade, including new evidence on how giving verbal reports affects subjects' cognitive processes, and on the validity and completeness of such reports.
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Taxonomy of Educational Objectives. Handbook I: Cognitive Domain@@@Taxonomy of Educational Objectives. Handbook 2: Affective Domain
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The Design of Everyday Things
TL;DR: Revealing how smart design is the new competitive frontier, this innovative book is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
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