Journal ArticleDOI
Heritage/Cultural Attraction Atmospherics: Creating the Right Environment for the Heritage/Cultural Visitor
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In this article, the authors investigate the effect of some basic environmental elements on visitors to heritage sites, illustrating that the heritage attraction's physical environment plays an important role in determining both visitors' attitude toward the heritage attractions and future repatronage intentions, as well as their willingness to recommend the experience to friends and relatives.Abstract:
The popular press is replete with articles discussing the various remodeling efforts afoot in many of the prominent heritage attractions worldwide. Undoubtedly, museum curators have acknowledged the tremendous role external surroundings can play in the overall experience of the heritage visitor. This study investigates the effect of some basic environmental elements on visitors to heritage sites, illustrating that the heritage attraction’s physical environment plays an important role in determining both visitors’ attitude toward the heritage attraction and future repatronage intentions, as well as their willingness to recommend the experience to friends and relatives. The study findings indicate that environmental cues can be used as a differential tool to perpetuate brand meaning and uniqueness in the minds of the consumer, thereby creating a competitive advantage for the heritage attraction.read more
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Dimensions of Cruisers' Experiences, Satisfaction, and Intention to Recommend
Sameer Hosany,Mark Witham +1 more
TL;DR: In this paper, the authors identify the underlying dimensions of cruisers' experiences and investigate the relationships among cruisers's experiences, satisfaction, and intention to recommend, in order to enhance the theoretical progress on the experiential concept in tourism and offer important implications for cruise marketers.
Journal ArticleDOI
Cultural tourism: An analysis of engagement, cultural contact, memorable tourism experience and destination loyalty
TL;DR: In this paper, the interplay of visitor engagement, cultural contact, memorable tourism experience (MTE), and destination loyalty in cultural tourism was examined with 320 individuals who have visited cultural tourist destinations within the past five years.
Journal ArticleDOI
Creativity and tourism in the city
TL;DR: A review article examines the search of many cities for distinction through creativity, and analyses the development of different forms of crea... as mentioned in this paper, which is often a form of serial reproduction, unattractive to the very tourists cities seek to attract.
Journal ArticleDOI
A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists:
Hung-Che Wu,Tao Li +1 more
TL;DR: In this paper, a multidimensional and hierarchical model is used as a framework to synthesize the effects of experiential quality, perceived value, heritage image, and experiencial satisfaction on behavioral intentions perceived by heritage tourists.
References
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Multivariate Data Analysis
TL;DR: In this paper, a six-step framework for organizing and discussing multivariate data analysis techniques with flowcharts for each is presented, focusing on the use of each technique, rather than its mathematical derivation.
Journal ArticleDOI
Multivariate Data Analysis
TL;DR: This book deals with probability distributions, discrete and continuous densities, distribution functions, bivariate distributions, means, variances, covariance, correlation, and some random process material.
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A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
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The behavioral consequences of service quality
TL;DR: In this article, the authors show that service quality relates to retention of customers at the aggregate level, as other research has indicated, and evidence of its impact on customers' behavioral responses should be detectable.
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The Measurement of Meaning
TL;DR: In this article, the authors deal with the nature and theory of meaning and present a new, objective method for its measurement which they call the semantic differential, which can be adapted to a wide variety of problems in such areas as clinical psychology, social psychology, linguistics, mass communications, esthetics, and political science.