Journal ArticleDOI
Maintenance performance measurement (MPM): issues and challenges
Aditya Parida,Uday Kumar +1 more
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TLDR
In this article, the authors identify various issues and challenges associated with the development and implementation of a maintenance performance measurement (MPM) system, and propose a method to identify the most important issues.Abstract:
Purpose - The purpose of this study is to identify various issues and challenges associated with development and implementation of a maintenance performance measurement (MPM) system. Design/methodo ...read more
Citations
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Dissertation
Product-Service Systems in production and maintenance planning
TL;DR: In this paper, a framework for supporting the design of Product-Service System (PSS) business models is proposed based on the Design Science Research Methodology (DSRM), which integrates components of PSS design literature with business literature.
Journal ArticleDOI
Determination of Benefits of the Application of CMMS Database Improvement Proposals
TL;DR: In this article , the authors present two proposals for improving the quality of CMMS databases and calculate their potential benefits. But they do not consider the impact of these proposals on other databases that can also be improved.
Journal ArticleDOI
Proposed Model for Remote Maintenance of CCTV Cameras
TL;DR: An Android model that works on smart phones to monitor and maintain surveillance CCTV systems and allows users to view faults reports and fix camera faults, such as image freezing, camera image delay, and incorrect time on the camera, is developed.
Link and Effect Model for Maintenance of Railway Infrastructure
Christer Stenström,Aditya Parida +1 more
TL;DR: The purpose of this project is to develop a methodology for improving performance measurement systems for railway infrastructure, which integrates both the technical and organisational perspectives, vertically and laterally.
References
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Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI
Performance measurement system design: A literature review and research agenda
TL;DR: Following a comprehensive review of the literature, proposes a research agenda that focuses on the process of performance measurement system design, rather than the detail of specific measures.
Journal ArticleDOI
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
Robert S. Kaplan,David P. Norton +1 more
TL;DR: The Balanced Scorecard as mentioned in this paper is an approach that combines financial measures with non-financial measures, such as customer relationships, innovative products and services, high-quality and responsive operating processes, skills and knowledge of the workforce, information technology that supports the work force and links the firm to its customers and suppliers, and the organizational climate that encourages innovation, problem-solving, and improvement.
Journal Article
The performance measurement manifesto.
TL;DR: Industry and trade associations, consulting firms, and public accounting firms that already have well-developed methods for assessing market share and other performance metrics can add to the revolution's momentum--as well as profit from the business opportunities it presents.