Journal ArticleDOI
Maintenance performance measurement (MPM): issues and challenges
Aditya Parida,Uday Kumar +1 more
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In this article, the authors identify various issues and challenges associated with the development and implementation of a maintenance performance measurement (MPM) system, and propose a method to identify the most important issues.Abstract:
Purpose - The purpose of this study is to identify various issues and challenges associated with development and implementation of a maintenance performance measurement (MPM) system. Design/methodo ...read more
Citations
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Role and scope of overall equipment effectiveness implementation in Indian sugarmill industries: A justified approach:
TL;DR: In this paper, the authors have shown that although consumption of processed beverages and food is booming around the globe, Indian process industries have come a long way to modify their technological aspects.
Book ChapterDOI
Understanding Maintenance Decisions: How to Support Acquisition of Capital Assets
TL;DR: In this paper, the authors provide theoretical and practical insights on maintenance decision making during acquisition of capital assets, and find that strategic maintenance decisions are more relevant before contracting than tactical or operational decisions, and they have the largest potential to impact Life Cycle Costs.
Dissertation
T he E ffect of Design and Construction's Fault s /Errors on M aintenance of UNRWA's S chool B uilding s in Gaza S trip
Fathi A. Sabha,Bassam A. Tayeh +1 more
Journal ArticleDOI
Designing organisational process maturity model using MCDM and BPR concept: an empirical study in a gas refinery
TL;DR: The model presented here tries to consider all the requirements to measure the maturity of the organisational process and aims to achieve the mature organisation through the proposed method and assist senior managers make better decisions.
References
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Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI
Performance measurement system design: A literature review and research agenda
TL;DR: Following a comprehensive review of the literature, proposes a research agenda that focuses on the process of performance measurement system design, rather than the detail of specific measures.
Journal ArticleDOI
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
Robert S. Kaplan,David P. Norton +1 more
TL;DR: The Balanced Scorecard as mentioned in this paper is an approach that combines financial measures with non-financial measures, such as customer relationships, innovative products and services, high-quality and responsive operating processes, skills and knowledge of the workforce, information technology that supports the work force and links the firm to its customers and suppliers, and the organizational climate that encourages innovation, problem-solving, and improvement.
Journal Article
The performance measurement manifesto.
TL;DR: Industry and trade associations, consulting firms, and public accounting firms that already have well-developed methods for assessing market share and other performance metrics can add to the revolution's momentum--as well as profit from the business opportunities it presents.