Journal ArticleDOI
Maintenance performance measurement (MPM): issues and challenges
Aditya Parida,Uday Kumar +1 more
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In this article, the authors identify various issues and challenges associated with the development and implementation of a maintenance performance measurement (MPM) system, and propose a method to identify the most important issues.Abstract:
Purpose - The purpose of this study is to identify various issues and challenges associated with development and implementation of a maintenance performance measurement (MPM) system. Design/methodo ...read more
Citations
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Development of a maintenance performance measurement framework—using the analytic network process (ANP) for maintenance performance indicator selection
TL;DR: An MPM framework that aligns the maintenance objectives on all management levels with the relevant MPI used is developed and an analytic network process (ANP) model and methodology is presented which is based on the designedMPM framework.
Journal ArticleDOI
Performance measurement and management for maintenance: a literature review
TL;DR: In this paper, the authors provide a literature review of the performance measurement (PM) in maintenance and discuss the background and development of the PM for maintenance, besides defining the concept of performance measures for maintenance and the frameworks developed.
Journal ArticleDOI
A framework for strategic planning in maintenance
TL;DR: In this article, the authors introduce a framework for developing a maintenance strategic plan that links the maintenance function with the corporate strategy and integrates it with other functional areas within the proposed framework, a systematic process for maintenance strategic planning is described and key success factors that need special attention.
Journal ArticleDOI
Cost of poor maintenance: A concept for maintenance performance improvement
Antti Salonen,Mats Deleryd +1 more
TL;DR: In this paper, the authors propose and discuss cost of poor maintenance (CoPM) as a concept for managing the improvement of maintenance performance within manufacturing industry, which is a concept that can be used to improve maintenance performance.
Journal ArticleDOI
Context awareness for maintenance decision making: A diagnosis and prognosis approach
TL;DR: The process of data aggregation into a contextual awareness hybrid model to get Residual Useful Life (RUL) values within logical confidence intervals so that the life cycle of assets can be managed and optimised is addressed.
References
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Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI
Performance measurement system design: A literature review and research agenda
TL;DR: Following a comprehensive review of the literature, proposes a research agenda that focuses on the process of performance measurement system design, rather than the detail of specific measures.
Journal ArticleDOI
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
Robert S. Kaplan,David P. Norton +1 more
TL;DR: The Balanced Scorecard as mentioned in this paper is an approach that combines financial measures with non-financial measures, such as customer relationships, innovative products and services, high-quality and responsive operating processes, skills and knowledge of the workforce, information technology that supports the work force and links the firm to its customers and suppliers, and the organizational climate that encourages innovation, problem-solving, and improvement.
Journal Article
The performance measurement manifesto.
TL;DR: Industry and trade associations, consulting firms, and public accounting firms that already have well-developed methods for assessing market share and other performance metrics can add to the revolution's momentum--as well as profit from the business opportunities it presents.