Journal ArticleDOI
Maintenance performance measurement (MPM): issues and challenges
Aditya Parida,Uday Kumar +1 more
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In this article, the authors identify various issues and challenges associated with the development and implementation of a maintenance performance measurement (MPM) system, and propose a method to identify the most important issues.Abstract:
Purpose - The purpose of this study is to identify various issues and challenges associated with development and implementation of a maintenance performance measurement (MPM) system. Design/methodo ...read more
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Journal ArticleDOI
Optimal Replacement Age and Maintenance Cost: A Case Study
Nayeema Sultana,Md. RezaulKarim +1 more
TL;DR: This paper analyzes a set of failure data of a particular type of battery that used in automobile and/or trailer and proposes the optimal maintenance age at which the non-failed battery be maintained.
Condition Monitoring and Diagnosis of Modern Dynamic Complex Systems using Criticality aspect of Key Performance Indicators
Aditya Parida,Phillip Tretten +1 more
TL;DR: Some of the challenging issues facing the Asset Management personnel are discussed and the importance of incorporating criticality aspect of the key performance indicator in the diagnosis and prognosis of all modern complex systems is highlighted.
Journal ArticleDOI
Erbringungsbewertung industrieller Dienstleistungen
TL;DR: In this article, the authors present an approach for the identifizierung of Optimierungspotenzialen in form of Kennzahlen. Butt et al. present a methodology for the identification of relevant Kennzahllen, i.e., Wechselwirkungen, Aussagefahigkeit, and Dimensionen.
Journal ArticleDOI
Penilaian prestasi bangunan: analisis ruang tandas asrama pelajar
TL;DR: In this paper, a study carried out on toilets' condition in a government run students residential hostel for real estate was carried out, which revealed a relationship between total number of defects with each level of floor.
Journal ArticleDOI
The Implementation of Performance Measurement System (PMS): Malaysian Facilities Management (FM) Industry
TL;DR: In this paper, the authors explored the PMS practice among FM practitioners and their knowledge in Performance Measurement (PM) generally, and proposed the 20 contributing factors that the FM practitioners believed are the barriers in implementing PMS.
References
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Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI
Performance measurement system design: A literature review and research agenda
TL;DR: Following a comprehensive review of the literature, proposes a research agenda that focuses on the process of performance measurement system design, rather than the detail of specific measures.
Journal ArticleDOI
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
Robert S. Kaplan,David P. Norton +1 more
TL;DR: The Balanced Scorecard as mentioned in this paper is an approach that combines financial measures with non-financial measures, such as customer relationships, innovative products and services, high-quality and responsive operating processes, skills and knowledge of the workforce, information technology that supports the work force and links the firm to its customers and suppliers, and the organizational climate that encourages innovation, problem-solving, and improvement.
Journal Article
The performance measurement manifesto.
TL;DR: Industry and trade associations, consulting firms, and public accounting firms that already have well-developed methods for assessing market share and other performance metrics can add to the revolution's momentum--as well as profit from the business opportunities it presents.