Journal ArticleDOI
Maintenance performance measurement (MPM): issues and challenges
Aditya Parida,Uday Kumar +1 more
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In this article, the authors identify various issues and challenges associated with the development and implementation of a maintenance performance measurement (MPM) system, and propose a method to identify the most important issues.Abstract:
Purpose - The purpose of this study is to identify various issues and challenges associated with development and implementation of a maintenance performance measurement (MPM) system. Design/methodo ...read more
Citations
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Journal ArticleDOI
Evaluasi faktor transfer pelatihan terhadap kinerja departemen pemeliharaan
TL;DR: In this paper, the authors mengungkapkan bahwa faktor motivasi and kepribadian peserta training merupakan fakor ying paling berpengaruh terhadap keberhasilan proses training di dalam sebuah organisasi maintenance.
Book ChapterDOI
Safety Analysis of Mining Machines Specific Maintenance Operations
TL;DR: The possible approaches to the safety analysis in the area of maintenance on the basis of the method Failure Modes, Effects and Criticality Analysis are presented in the paper.
Journal ArticleDOI
Classification of Systems and Maintenance Models
Vladimir Ulansky,Ahmed Raza +1 more
TL;DR: In this paper , the authors provided a classification of technical systems for selecting maintenance effectiveness indicators and a classifier of maintenance models for calculating these indicators, such as system maintainability, failure consequences, economic assessment of the failure consequences and temporary mode of system use.
References
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Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI
Performance measurement system design: A literature review and research agenda
TL;DR: Following a comprehensive review of the literature, proposes a research agenda that focuses on the process of performance measurement system design, rather than the detail of specific measures.
Journal ArticleDOI
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
Robert S. Kaplan,David P. Norton +1 more
TL;DR: The Balanced Scorecard as mentioned in this paper is an approach that combines financial measures with non-financial measures, such as customer relationships, innovative products and services, high-quality and responsive operating processes, skills and knowledge of the workforce, information technology that supports the work force and links the firm to its customers and suppliers, and the organizational climate that encourages innovation, problem-solving, and improvement.
Journal Article
The performance measurement manifesto.
TL;DR: Industry and trade associations, consulting firms, and public accounting firms that already have well-developed methods for assessing market share and other performance metrics can add to the revolution's momentum--as well as profit from the business opportunities it presents.