Journal ArticleDOI
Organizational information requirements, media richness and structural design
Richard L. Daft,Robert H. Lengel +1 more
TLDR
Models are proposed that show how organizations can be designed to meet the information needs of technology, interdepartmental relations, and the environment to both reduce uncertainty and resolve equivocality.Abstract:
This paper answers the question, "Why do organizations process information?" Uncertainty and equivocality are defined as two forces that influence information processing in organizations. Organization structure and internal systems determine both the amount and richness of information provided to managers. Models are proposed that show how organizations can be designed to meet the information needs of technology, interdepartmental relations, and the environment. One implication for managers is that a major problem is lack of clarity, not lack of data. The models indicate how organizations can be designed to provide information mechanisms to both reduce uncertainty and resolve equivocality.read more
Citations
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Journal ArticleDOI
Communication Flows in Distribution Channels: Impact on Assessments of Communication Quality and Satisfaction
Jakki J. Mohr,Ravipreet S. Sohi +1 more
TL;DR: In this article, the authors develop and test a model of the relationship between norms of information sharing and communication flows of frequency, bidirectionality, and formality, assessing the quality of communication and satisfaction with communication.
Journal ArticleDOI
Social Capital and Knowledge Integration in Digitally Enabled Teams
TL;DR: The results suggest that team history may be necessary but not sufficient for teams to overcome the problems with the use of lean digital networks as a communication environment, but may present a window of opportunity for social capital to develop, which in turn allows teams to perform just as well as in either communication environment.
Journal ArticleDOI
The Gratification Niches of Personal E-mail and the Telephone
TL;DR: Results indicate that a wider spectrum of needs is being served by the telephone, whereas e-mail provides greater gratification opportunities, but also indicate that the two mediums are not close substitutes.
Journal ArticleDOI
Eight key issues for the decision support systems discipline
David Arnott,Graham Pervan +1 more
TL;DR: This paper integrates a number of strands of a long-term project that is critically analysing the academic field of decision support systems based on the content analysis of 1093 DSS articles published in 14 major journals from 1990 to 2004.
Journal ArticleDOI
Information overload: A temporal approach☆
TL;DR: The purpose of this paper is to provide a more precise definition of information overload than previously found in the literature, essential to designing usable information systems.
References
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Book
The External Control of Organizations: A Resource Dependence Perspective
TL;DR: The External Control of Organizations as discussed by the authors explores how external constraints affect organizations and provides insights for designing and managing organizations to mitigate these constraints, and it is the fact of the organization's dependence on the environment that makes the external constraint and control of organizational behavior both possible and almost inevitable.
Journal ArticleDOI
The External Control of Organizations: A Resource Dependence Perspective.
Book
A Behavioral Theory of the Firm
Richard M. Cyert,James G. March +1 more
TL;DR: In this paper, the authors present an overview of basic concepts in the Behavioral Theory of the Firm, and present a specific price and output model for a specific type of products. But they do not discuss the relationship between the two concepts.
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