Journal ArticleDOI
The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective
TLDR
In this paper, the authors investigated the relationship among internal integration, external integration (i.e., with customers and suppliers), customer satisfaction, and financial performance using survey data collected from 214 manufacturing firms in China and found that internal integration significantly influences both dimensions of external integration, customer and supplier integration; and that supplier integration is significantly and positively related to financial performance.About:
This article is published in International Journal of Production Economics.The article was published on 2013-11-01. It has received 290 citations till now. The article focuses on the topics: Customer retention & Customer satisfaction.read more
Citations
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Assessment of supply chain integration and performance relationships: A meta-analytic investigation of the literature
Cigdem Ataseven,Anand Nair +1 more
TL;DR: In this paper, the authors investigated the relationship between supply chain integration and various performance dimensions using a meta-analytical methodology and found that internal integration, supplier integration, and customer integration have significant impact on a firm's financial performance.
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Innovation-oriented supply chain integration for combined competitiveness and firm performance
Peirchyi Lii,Fang-I Kuo +1 more
TL;DR: In this article, the authors examined the combined impact of an innovation orientation, supply chain integration (customer integration, supplier integration, and internal integration), and combinative competitive capabilities on firm performance.
Journal ArticleDOI
The impact of operations and supply chain strategies on integration and performance
TL;DR: In this paper, the authors developed a comprehensive model that facilitates an understanding of relationships among operations strategies (OSs), supply chain strategies (SCSs), and supply chain integration (SCI), and firm performance.
Journal ArticleDOI
Data-driven supply chain capabilities and performance: A resource-based view
TL;DR: In this article, the effect of data-driven supply chain capabilities on financial performance was investigated using structural equation modeling and showed that coordination and supply chain responsiveness are positively and significantly related to financial performance.
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Green supply chains: A perspective from an emerging economy
TL;DR: In this article, the authors use grounded theory arguments and field data to support a model that links environmental government policies to customer actions and firm sustainability strategies, and a firm's sustainability strategy in turn influences the design and deployment of green supply chain management strategies.
References
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The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
Reuben M. Baron,David A. Kenny +1 more
TL;DR: This article seeks to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating the many ways in which moderators and mediators differ, and delineates the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena.
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Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives
Li-tze Hu,Peter M. Bentler +1 more
TL;DR: In this article, the adequacy of the conventional cutoff criteria and several new alternatives for various fit indexes used to evaluate model fit in practice were examined, and the results suggest that, for the ML method, a cutoff value close to.95 for TLI, BL89, CFI, RNI, and G...
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
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Common method biases in behavioral research: a critical review of the literature and recommended remedies.
TL;DR: The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
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Multivariate Data Analysis
TL;DR: In this paper, a six-step framework for organizing and discussing multivariate data analysis techniques with flowcharts for each is presented, focusing on the use of each technique, rather than its mathematical derivation.