Journal ArticleDOI
The relationship between total quality management practices and operational performance
Danny Samson,Mile Terziovski +1 more
TLDR
This article examined the relationship between total quality management practices and operational performance of a large number of manufacturing companies in order to determine the relationships between these practices, individually and collectively, and firm performance, and found that the categories of leadership, management of people and customer focus were the strongest significant predictors of operational performance.About:
This article is published in Journal of Operations Management.The article was published on 1999-06-01. It has received 1559 citations till now. The article focuses on the topics: Total quality management & Benchmarking.read more
Citations
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Out of the Crisis
TL;DR: Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.
Journal ArticleDOI
Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited
TL;DR: In this article, a contingency view of process management's influence on both technological innovation and organizational adaptation is developed, arguing that while process management activities are beneficial for organizations in stable contexts, they are fundamentally inconsistent with all but incremental innovation and change.
Journal ArticleDOI
Lean manufacturing: context, practice bundles, and performance
Rachna Shah,Peter T. Ward +1 more
TL;DR: In this paper, the effects of three contextual factors, plant size, plant age and unionization status, on the likelihood of implementing 22 manufacturing practices that are key facets of lean production systems are examined.
Journal ArticleDOI
Relationships between operational practices and performance among early adopters of green supply chain management practices in chinese manufacturing enterprises
Qinghua Zhu,Joseph Sarkis +1 more
TL;DR: In this paper, the authors examined the relationship between green supply chain management (GSCM) practices and environmental and economic performance in Chinese manufacturing enterprises, and investigated how two primary types of management operations philosophies, quality management and just-in-time (or lean) manufacturing principles, influence the relationships between GSCM practices and performance.
Journal ArticleDOI
The relationship between total quality management practices and their effects on firm performance
TL;DR: In this article, the authors identify the relationships among TQM practices and examine the direct and indirect effects of these practices on various levels of organizational performance, using cross-sectional mail survey data collected from firms operating in the US.
References
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Journal ArticleDOI
Multivariate Data Analysis
TL;DR: In this paper, a six-step framework for organizing and discussing multivariate data analysis techniques with flowcharts for each is presented, focusing on the use of each technique, rather than its mathematical derivation.
Journal ArticleDOI
Multivariate data analysis
TL;DR: This chapter discusses Structural Equation Modeling: An Introduction, and SEM: Confirmatory Factor Analysis, and Testing A Structural Model, which shows how the model can be modified for different data types.
Posted Content
Out of the Crisis
TL;DR: Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.
Book
Out of the Crisis
TL;DR: Deming's theory of management based on the 14 Points for Management as discussed by the authors was used in the Out of the Crisis, originally published in 1982, to explain the principles of management transformation and how to apply them.
Book
Reengineering the corporation: a manifesto for business revolution
Michael Hammer,James Champy +1 more
TL;DR: In this paper, the authors set aside much of the received wisdom of the last 200 years of industrial management and in its place presented a new set of organizing principles by which managers can rebuild their businesses.