Showing papers in "International Journal of Human-computer Interaction in 2018"
IBM1
TL;DR: The System Usability Scale is the most widely used standardized questionnaire for the assessment of perceived usability and it is likely that the SUS will continue to be a popular measurement of perceived usefulness for the foreseeable future.
Abstract: The System Usability Scale (SUS) is the most widely used standardized questionnaire for the assessment of perceived usability. This review of the SUS covers its early history from inception in the ...
573 citations
TL;DR: Structural equation modeling results reveal that respondents’ intention to continue using a specific fitness app is predicated on three factors, namely perceived ease of use, perceived usefulness, and injunctive social norm.
Abstract: According to one market research, fitness or running apps are hugely popular in Germany. Such a trend prompts the question concerning the factors influencing German users’ intention to continue usi...
202 citations
TL;DR: Crisis informatics research is evaluated by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched.
Abstract: Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media before, durin...
171 citations
TL;DR: This research provides support for the usefulness of the laddering approach to data collection and analysis, and provides some insight into key design criteria to better fit users’ needs and interests.
Abstract: This article examined factors associated with the adoption of smart wearable devices. More specifically, this research explored the contributing and inhibiting factors that influence the adoption o...
153 citations
IBM1
TL;DR: Investigation of the relationship between two widely used questionnaires designed to measure perceived usability found that CSUQ scores, after conversion to a 0–100-point scale, can be interpreted with the Sauro–Lewis curved grading scale.
Abstract: The primary purpose of this research was to investigate the relationship between two widely used questionnaires designed to measure perceived usability: the Computer System Usability Questionnaire ...
121 citations
TL;DR: A social media image processing pipeline that combines human and machine intelligence to perform two important tasks: capturing and filtering of social media imagery content and actionable information extraction as a core situational awareness task during an on-going crisis event.
Abstract: The extensive use of social media platforms, especially during disasters, creates unique opportunities for humanitarian organizations to gain situational awareness as disaster unfolds. In addition ...
95 citations
TL;DR: The results indicate that the TOE framework provides a strong base for the study of B2B EC in developing countries and shows that this framework is able to integrate moderating variable into the theoretical model.
Abstract: The objective of this research is to examine the factors affecting Business-to-Business Electronic Commerce (B2B EC) adoption within technology-organization-environment (TOE) framework, and to test...
75 citations
TL;DR: Results reveal that, although smartphone use is generally negatively associated with well-being, this is not always so, and deeper analyses show that certain categories of apps are positively associated withWell-being.
Abstract: Research suggests that people around the world spend anywhere from an hour to as much as ten hours daily on their smartphones. However, the vast majority of this research has used self-reported dat...
67 citations
TL;DR: The usability dimensions of mobile phone design for older adults and the related changes in terms of time and the type of device (feature phones vs. smartphones) are explored based on an expert coding of the eight mobile phoneDesign guidelines and checklists for older Adults published between 2006 and 2014.
Abstract: Design guidelines and checklists are suggested as a useful tool in the development and evaluation of interface design of mobile phones for older adults. Given the intense evolution of mobile phone design, understanding how the design guidelines and checklists have taken into account the advances in mobile phone usability for older adults is important for their correct application and future development. Thus, this study explores the usability dimensions of mobile phone design for older adults and the related changes in terms of time and the type of device (feature phones vs. smartphones) based on an expert coding of the eight mobile phone design guidelines and checklists for older adults published between 2006 and 2014. The results of the expert coding show that design guidelines and checklists most frequently deal with visual and haptic issues (e.g., high contrast, button type, and button size), whilst they hardly ever address various elements of textual interface (e.g., ease of text entry, a but...
66 citations
TL;DR: The findings show that seniors want health-related ICT that gives them independence, safety, and security, allows them to socialize and manage their own health, and helps them in their daily activities.
Abstract: There are a growing number of seniors and a growing need for health-related ICT (Information and Communication Technology) solutions to allow seniors to live independently in their own homes and communities. We need to have a better understanding of how and why seniors use or do not use health-related ICT in such settings so we can improve our solutions. In order to synthesize existing knowledge, we did a systematic literature review using Scopus and PubMed. We searched for both review articles and primary qualitative studies. Eleven review articles and 31 primary research articles were included in the study. We structured our findings using the UTAUT2 acceptance model developed by Venkatesh et al. Our findings show that seniors want health-related ICT that gives them independence, safety, and security, allows them to socialize and manage their own health, and helps them in their daily activities. They need to easily get help if they have problems using services, get tailored training, and get hel...
65 citations
TL;DR: Although males’ visual attention was lower than females’, their shopping attitudes were influenced extensively by visual attention to product information and consumer opinion areas.
Abstract: Growth in online marketing has been unprecedented, and mainstream shopping is shifting from traditional stores to online shopping channels. However, many aspects of online consumer behavior remain unaddressed. In particular, the effects of gender differences in visual attention on shopping attitudes are a great challenge in online retailers’ attempts to understand consumers’ cognitive processing and strategies. This study was designed to investigate the effects of gender on visual attention to online shopping information and its influence on attitudes about the products displayed. Using an eye-tracking approach, the results identified significant gender differences in visual attention to online shopping information and shopping attitudes about the products presented. Female participants attended visually to most of the online shopping information areas to a greater degree than did males, and their attitudes about products were influenced to some degree by visual attention to the consumer opinion a...
TL;DR: A new conceptual model is presented to explain WeChat users’ sharing behavior with regards to social crisis information, and illustrates multiple variables that affect their motivations.
Abstract: Owing to the rapid development of social media technologies and the prevalence of mobile devices, social media have introduced to modern society a brand new communication platform, where various types of information are created and shared. Here, we explored the motivations of people sharing social crisis information through WeChat, one of the world’s most popular social media platforms, and identified the motivating factors that influence their sharing behavior. We proposed and examined a research model based on the theory of planned behavior, the theory of use and gratification, and the theory of prosocial behavior to better analyze and understand the WeChat users’ social crisis information sharing behavior. To test this model, we developed a study using a sample of 365 surveys collected from WeChat users. We found that in general, they share social crisis information not for entertainment, but for obtaining information from others’ comments, socializing with others, or simply completing their so...
TL;DR: The experimental design discussed in the article compares two different optical tracking systems of AR—a marker-based AR (MB) and a markerless AR (ML) for two types of interfaces: tangible and multimodal based on gesture recognition, respectively.
Abstract: Augmented Reality (AR) platforms are being used for an extensive array of applications. One of the critical moments of online shopping is the choice of product. Ideally, consumers should be able to...
TL;DR: Empirical data provide evidence that explanation availability, explanation mode, and perceived personalization all have significant influence on consumers’ trust beliefs in an RA and willingness to adopt its recommendations.
Abstract: This paper explores how explanations within an online recommender agent (RA) affect consumers’ trust in the RA and their willingness to adopt its recommendations. The paper proposes a theoretical r...
TL;DR: Findings from quantitative and qualitative analysis indicated that students using either Moodle or Facebook as their learning platform had similar perceptions of teaching and cognitive presence; however, Facebook users had a better social presence using the CoI model than their Moodle counterparts.
Abstract: Despite the educational potential of Facebook and Moodle, there are still unanswered questions about their impact on the student learning experience in a well-defined instructional design framework...
TL;DR: A gesture set is developed that includes hand and non-hand gestures by combining the indices of gesture frequency, subjective ratings, and physiological risk ratings and a preference for dynamic gestures over static gestures was exhibited.
Abstract: Most gestural interaction studies on gesture elicitation have focused on hand gestures, and few have considered the involvement of other body parts. Moreover, most of the relevant studies used the ...
TL;DR: Analysis of a dataset with over 50,000 respondents to devise a player traits model illustrates that the emergent player traits and participants’ genders and attitudes toward story can partially explain player preferences toward certain games.
Abstract: Typologies for understanding players’ preferences toward different gameplay styles have gained popularity in research. However, attempts to model players’ preferences are based on type mode...
TL;DR: The results reveal that tweet behavior in early crisis stages is dominated by information distribution and guided by content that is characterized by a high percentage of tweets expressing uncertainty.
Abstract: This article addresses how uncertainties during crisis situations evolve over time and how social positions dynamically affect the collective sense-making process in social media crisis communicati...
TL;DR: The authors found that haptics feedback, proximity, and convenience characteristics affect the confirmation of expectations of the smartwatch, and indirectly affect satisfaction, and higher levels of satisfaction result in continued feature use of thesmartwatch.
Abstract: Although the recognition of the pervasive nature of technologies has prompted research, few studies have addressed the specific characteristics that enhance the confirmation, satisfaction, and cont...
TL;DR: If a museum is seeking an audience’s active participation in its communications, then the organization itself should also get involved in users’ conversations, and engagement should be reciprocal if more effective communication is to be achieved.
Abstract: This study aims to evaluate the effectiveness of museums’ communication strategy in Facebook. This research conducts two empirical studies: in the first, we analyze the communication strategies of ...
TL;DR: It is proposed that affiliation motivation plays a key role in driving Snapchat use and adds to the existing literature examining various information and communication technologies as tools for relational maintenance.
Abstract: The present study proposes that affiliation motivation plays a key role in driving Snapchat use. Constructs from the technology acceptance and relational maintenance literature were incorporated to examine the normative and interpersonal goals associated with Snapchat use. It was hypothesized that these two models and their associated constructs illustrate behavioral and cognitive phenomena that are tied to and fueled by the innate human desire to affiliate with others. The study was conducted using an online survey at a large, Midwestern university with a final student sample of 236. Perceived playfulness, subjective norm, trust, and critical mass (TAM constructs), as well as assurances and positivity (RM behaviors), were all found to be significantly and positively correlated with Snapchat use. This study highlights the interpersonal value of Snapchat and adds to the existing literature examining various information and communication technologies (ICTs) as tools for relational maintenance.
TL;DR: Parallax scrolling is a popular web technique used widely in product presentation websites, but its effect on user experience is unknown as discussed by the authors, and it has been shown to have a negative effect on the user experience.
Abstract: Parallax scrolling is a popular web technique used widely in product presentation websites, but its effect on user experience is unknown. Parallax scrolling allows the object displayed in the foreg...
TL;DR: Across all non-driving tasks, the fastest response time was observed with Vibration Pattern 5 (order of the vibration location: back–back–seat–seat) and the shortest response time and largest minimum time-to-collision (TTC) also were observed when drivers took back control of the vehicle after monitoring the driving scenario.
Abstract: Automated vehicles offer the possibility of significantly increasing traffic safety, mobility, and driver comfort, and reducing congestion and fuel emissions. Current automation technology, however...
TL;DR: Results indicated that measured personality traits do correlate with the rated usability of products, where measures of Openness to Experience and Agreeableness have the strongest positive correlations with subjective usability assessment.
Abstract: The system usability scale (SUS) has been widely employed in both the field and the laboratory as a valid and reliable measure of system usability Although its psychometric properties are relatively well understood, the impact that differences in users’ personality traits have on their perceived usability of products, services, and systems has not been deeply explored—even though people’s scores on personality traits have been shown to be reliable and predict a staggering array of societally important outcomes in work, school, and life domains In this study, 268 users assessed the usability of 20 different products retrospectively with the SUS Five broad personality traits were then measured using the Mini-IPIP scale Results indicated that measured personality traits do correlate with the rated usability of products, where measures of Openness to Experience and Agreeableness have the strongest positive correlations with subjective usability assessment Implications for practitioners, designers
TL;DR: A-SUS encapsulates the essence of the original SUS and provides an adequate tool for professionals to use with Arabic native speaking users to evaluate systems usability.
Abstract: This research aims to customize the System Usability Scale (SUS) so it can be used as a standard usability measure on native Arabic-language speakers. A process of rigor translation followed by psy...
TL;DR: A monitoring system for ubiquitous learning is proposed, which was evaluated in three authentic studies and helped identify a set of guidelines, which are expected to be useful for researchers and technology developers aiming to provide participants’ support in ubiquitous learning environments.
Abstract: Despite the educational affordances that ubiquitous learning has shown, it is still hampered by several orchestration difficulties One of these difficulties is that teachers lose awareness of what the students perform across the multiple technologies and spaces involved Monitoring can help in such awareness, and it has been highly explored in face-to-face and blended learning Nevertheless, in ubiquitous learning environments, monitoring has been usually limited to activities taking place in a specific type of space (eg, outdoors) In this article, we propose a monitoring system for ubiquitous learning, which was evaluated in three authentic studies, supporting the participants in the affordable monitoring of learning situations involving web, augmented-physical, and 3D virtual world spaces The work carried out also helped identify a set of guidelines, which are expected to be useful for researchers and technology developers aiming to provide participants’ support in ubiquitous learning envir
TL;DR: A research model of privacy concern, privacy risk, and perceived enjoyment as attitudinal beliefs, subjective norm (SN) as normative belief, and smartphone self-efficacy (SE) as control belief is developed to understand users’ intention to use mobile social networking apps.
Abstract: Understanding the user acceptance of mobile social networking apps in different cultures can provide powerful insights for managers and marketers of social networking apps to develop effective glob...
TL;DR: Gender differences in the motivations for virtual identity reconstruction on QQ, a social network site based in China, showed that men and women are motivated differently when reconstructing their identity – while women focus more on physical vanity, men emphasize achievement vanity.
Abstract: Social network sites provide people a unique opportunity for self-presentation. Due to various reasons, people may build an online identity that is partly or even completely different from their identity in the real world. Adopting social role theory as the theoretical foundation, the current study investigated gender differences in the motivations for virtual identity reconstruction on QQ, a social network site based in China. A total of 418 respondents participated in the study. As hypothesized, the results showed that men and women are motivated differently when reconstructing their identity – while women focus more on physical vanity, men emphasize achievement vanity. The authors also identified gender differences in other motivations for online identity reconstruction: bridging social capital, disinhibition, and privacy concerns. The results, which suggest that men and women behave in gender-specific ways, are in line with the propositions made in social role theory.
TL;DR: This empirical study provided a comprehensive understanding of the factors that significantly affect students’ intentions to use mobile technology to interact with their lecturers on academic matters.
Abstract: Online learning when combined with mobile technology transforms the traditional classrooms from teacher-centered to student-centered classrooms. Despite the widespread use of mobile technology among students and educators today, limited researches have been conducted to study the effects of using mobile technology to enhance student–lecturer interactions. In addition, existing theories of technology acceptances, chiefly Information System Success Model (ISSM), Motivational Model (MM), Social Cognitive Theory (SCT), Technology Acceptance Model (TAM), and Cultural Dimension Theory (CDT) are widely recognized for their predictive power in determining adoption intentions. In this study, determinants from all five theories were unified and examined, namely system quality and information quality from ISSM, enjoyment from MM, perceived usefulness and perceived ease of use from TAM, self-efficacy from SCT, and uncertainty avoidance from CDT as predictors of adoption intention in the context of predicting ...
TL;DR: This article proposes to look at World of Warcraft to find insights for designing novel online communities based on gamified features and proposes a series of design suggestions that could be employed to “enhance” the user experience within online communities in domain as diverse as learning, fitness, and crowdsourcing.
Abstract: Despite the growing interest for gamification research within the Human–Computer interaction community, gamification techniques still suffer from a limited availability of game elements to be emplo...