scispace - formally typeset
Journal ArticleDOI

Consumers' Environmental Concerns and Behaviors in the Lodging Industry: A Comparison between Greece and the United States

Reads0
Chats0
TLDR
In this paper, the authors examined the impact of ERP on consumers' willingness to pay (WTP) for such hotel practices and found that consumers in both countries were more likely to patronize and demonstrate a strong WTP for hotels that provided ERP.
Abstract
This study utilizes data collected from Greece and the United States to examine consumer attitudes and behavior intentions toward the environmentally responsible practices (ERP) of hotels. Specifically examined is the impact of ERP on consumers' willingness to pay (WTP) for such hotel practices. The results indicate that consumers in both countries were more likely to patronize and demonstrate a strong WTP for hotels that provide ERP. Furthermore, the results reveal that consumers in Greece have higher environmental concerns and WTP than those in the United States, confirming that differences in culture and social structure determine a consumer's Green orientation and WTP.

read more

Citations
More filters
Journal ArticleDOI

Young consumers insights on brand equity: effects of brand association, brand loyalty, brand awareness, and brand image

TL;DR: In this paper, the effects of brand association, brand loyalty, brand awareness, and brand image on brand equity among young consumers were examined using descriptive, correlation and multiple regression analysis via the Statistical Package for Social Sciences computer program version 21.
Journal ArticleDOI

What drives employees' intentions to implement green practices in hotels? The role of knowledge, awareness, concern and ecological behaviour

TL;DR: In this article, the authors investigated the effects of three green triggers (environment knowledge, environmental awareness and environmental concern) and employees' ecological behaviour on their intentions to implement green practices in hotel companies.
Journal ArticleDOI

Exploring Consumer Perceptions of Green Restaurants in the US

TL;DR: In this article, the authors analyzed data collected from 455 restaurant customers across five casual dining restaurants to gain insight into consumer attitudes towards, and willingness to pay more for, restaurants that engage in "green" practices.
Journal ArticleDOI

A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research

TL;DR: In this paper, a quantitative meta-analysis of 26 articles published in hospitality journals was conducted in order to determine the effect sizes of the relationship between consumers' perceptions and their green behaviors.
Journal ArticleDOI

A review of the business case for CSR in the hospitality industry

TL;DR: This paper reviewed 170 articles published between 1990 and 2017 covering different conceptual frameworks, measures, and samples to evaluate the current state of the field, integrate findings, identify gaps, and suggest avenues for future research.
References
More filters
Journal ArticleDOI

The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study

TL;DR: In this paper, the relationship of customer satisfaction to customer loyalty and customer loyalty to profitability was investigated using data from a large bank's retail-banking operations, showing that attainable increases in satisfaction could dramatically improve profitability.
Journal ArticleDOI

A strategic decision framework for green supply chain management

TL;DR: In this paper, the authors present a strategic decision framework that will aid managerial decision-making based on literature and practice in the area of environmentally conscious business practices and explore the applicability of a dynamic non-linear multi-attribute decision model, defined as the analytical network process, for decision making within the green supply chain.
Book

Service Management: Operations, Strategy, Information Technology

TL;DR: The nature of Services, the role of services in an Economy, and growth and Globalization of Services are discussed.
Journal ArticleDOI

Does It Really Pay to Be Green? An Empirical Study of Firm Environmental and Financial Performance: An Empirical Study of Firm Environmental and Financial Performance

TL;DR: The authors analyzed 652 U.S. manufacturing firms over the time period 1987-1996 and found evidence of an association between lower pollution and higher financial valuation, finding that a firm's fixed characteristics and strategic position might cause this association.
Journal ArticleDOI

Green marketing: legend, myth, farce or prophesy?

TL;DR: In this paper, the authors examine elements of green marketing theory and practice over the past 15 years by employing the logic of the classic paper from 1985 "Has marketing failed, or was it never really tried" of seeking to identify "false marketings" that have hampered progress.
Related Papers (5)