Journal ArticleDOI
Corporate Social Responsibility: a Theory of the Firm Perspective
TLDR
In this article, the authors outline a supply and demand model of corporate social responsibility (CSR) and conclude that there is an "ideal" level of CSR, which managers can determine via cost-benefit analysis.Abstract:
We outline a supply and demand model of corporate social responsibility (CSR). Based on this framework, we hypothesize that a firm's level of CSR will depend on its size, level of diversification, research and development, advertising, government sales, consumer income, labor market conditions, and stage in the industry life cycle. From these hypotheses, we conclude that there is an “ideal” level of CSR, which managers can determine via cost-benefit analysis, and that there is a neutral relationship between CSR and financial performance.read more
Citations
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Journal ArticleDOI
Institutionalization of corporate social responsibility within corporate communications
TL;DR: In this paper, the authors developed a new framework depicting the incorporation of concepts such as corporate social responsibility (CSR) within corporate communication as a process that called "institutionalization by translation" and illustrated the analysis by describing the CSR strategies of a large European energy company.
Journal ArticleDOI
The impact of CSR on relationship quality and relationship outcomes: A perspective of service employees
TL;DR: In this paper, the authors investigated the role of CSR in predicting relationship quality and relationship outcomes using a survey from employees of franchised foodservice enterprises located in South Korea and found that not all dimensions have the same effect on relationship quality.
Journal ArticleDOI
SMEs and the fallacy of formalising CSR
TL;DR: In this article, the authors present an ethnographic field analysis, based on discussions within entrepreneurs' circles, which suggests that the argument for expanding formalisation of CSR to SMEs rests upon several fallacies.
Journal ArticleDOI
ISO 26000 and supply chains—On the diffusion of the social responsibility standard
TL;DR: In this article, the authors determine a set of propositions about diffusion of ISO 26000 and hence social responsibility practices among business organizations, and provide an insight into the arena of social responsibility initiative by ISO and sets the path for the future empirical investigation in this emerging and important area.
Journal ArticleDOI
The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation: An empirical examination of responsible gambling strategies
TL;DR: In this paper, the authors examine the impact of CSR on casino employees' organizational trust, job satisfaction, and customer orientation, and find that organizational trust positively influences job satisfaction and has a positive effect on customer orientation.
References
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Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Journal ArticleDOI
Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts
TL;DR: In this paper, a theory of stakeholder identification and saliency based on stakeholders possessing one or more of three relationship attributes (power, legitimacy, and urgency) is proposed, and a typology of stakeholders, propositions concerning their saliency to managers of the firm, and research and management implications.
Journal ArticleDOI
The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications
Thomas Donaldson,Lee E. Preston +1 more
TL;DR: In this article, the authors examine three aspects of the stakeholder theory and critique and integrate important contributions to the literature related to each, concluding that the three aspects are mutually supportive and that the normative base of the theory-which includes the modern theory of property rights-is fundamental.
Book ChapterDOI
The Social Responsibility of Business Is to Increase Its Profits
TL;DR: When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.
Journal ArticleDOI
The corporate social performance-financial performance link
Sandra Waddock,Samuel B. Graves +1 more
TL;DR: In this article, the authors report the results of a rigorous study of the empirical linkages between financial and social performance, finding that corporate social performance (CSP) is positively associated with prior financial performance, supporting the theory that slack resource availability and CSP are positively related.