Development of a scale to measure the perceived benefits and risks of online shopping
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In this article, the authors report the development of scales to measure the perceived benefits and risks associated with online shopping based on an exploratory qualitative inquiry and quantitative assessment, a four-factor scale of perceived benefits of online shopping and a three-factor scales of perceived risks were developed.About:
This article is published in Journal of Interactive Marketing.The article was published on 2006-03-01 and is currently open access. It has received 764 citations till now. The article focuses on the topics: Scale (social sciences) & Predictive validity.read more
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A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents
TL;DR: A theoretical framework describing the trust-based decision-making process a consumer uses when making a purchase from a given site is developed and the proposed model is tested using a Structural Equation Modeling technique on Internet consumer purchasing behavior data collected via a Web survey.
Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in
John G. Lynch,Joseph W. Alba +1 more
TL;DR: In this paper, the authors examine the implications of electronic shopping for consumers, retailers, and manufacturers, assuming that near-term technological developments will offer consumers unparalleled opportunities to locate and compare product offerings.
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Understanding customers' repeat purchase intentions in B2C e-commerce: the roles of utilitarian value, hedonic value and perceived risk
TL;DR: The results indicate that both the utilitarian value and hedonic value are positively associated with buyers' repeat purchase intention.
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Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration
TL;DR: The results indicate that trust directly and indirectly affects a consumer's purchase decision in combination with perceived risk and perceived benefit, and also that trust has a longer term impact on consumer e-loyalty through satisfaction.
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Customer Channel Migration
TL;DR: In this paper, the authors developed a model of customer channel migration and applied it to a retailer that markets over the Web and through catalogs, identifying the key phenomena required to analyze customer migration, shows how these phenomena can be modeled, and develops an approach for estimating the model.
References
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Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives
Li-tze Hu,Peter M. Bentler +1 more
TL;DR: In this article, the adequacy of the conventional cutoff criteria and several new alternatives for various fit indexes used to evaluate model fit in practice were examined, and the results suggest that, for the ML method, a cutoff value close to.95 for TLI, BL89, CFI, RNI, and G...
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Using multivariate statistics
TL;DR: In this Section: 1. Multivariate Statistics: Why? and 2. A Guide to Statistical Techniques: Using the Book Research Questions and Associated Techniques.
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Principles and Practice of Structural Equation Modeling
TL;DR: The book aims to provide the skills necessary to begin to use SEM in research and to interpret and critique the use of method by others.
Perceived Usefulness, Perceived Ease of Use, and User
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
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Perceived usefulness, perceived ease of use, and user acceptance of information technology
TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
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