Journal ArticleDOI
TQM across multiple countries: Convergence Hypothesis versus National Specificity arguments
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In this article, the authors provide conceptual clarity and new empirical findings for the question of whether or not TQM is universal in its applicability and provide a stronger theoretical basis for the universal applicability of TQMs.About:
This article is published in Journal of Operations Management.The article was published on 2005-01-01. It has received 171 citations till now. The article focuses on the topics: Total quality management.read more
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Out of the Crisis
TL;DR: Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.
Journal ArticleDOI
Contingency research in operations management practices
Rui Sousa,Christopher A. Voss +1 more
TL;DR: In order to increase the understanding of patterns of use of operations management practices, OM scholars need to study in more depth the process of selection of OM best practices by organizations, and put forward a framework to underpin such research integrating contingency theory and other theoretical perspectives.
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Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study
TL;DR: In this paper, the authors used institutional theory and contingency theory as the basis to test the effect of contextual factors on TQM and organizational performance relationships, and found that the effects of these factors on four performance measures are generally similar across subgroups of companies.
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An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model
TL;DR: In this article, the EFQM Excellence Model is used as an operational framework for total quality management (TQM) and the authors analyze the extent to which it captures the main assumptions involved in the TQM concept.
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TQM practice in maquiladora: Antecedents of employee satisfaction and loyalty
TL;DR: In this paper, the authors investigate the transferability of TQM practices to offshore manufacturing firms by validating direct and indirect relationships among top management commitment, HR-focused TQLM practices, employee satisfaction and employee loyalty.
References
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Journal ArticleDOI
Coefficient alpha and the internal structure of tests.
TL;DR: In this paper, a general formula (α) of which a special case is the Kuder-Richardson coefficient of equivalence is shown to be the mean of all split-half coefficients resulting from different splittings of a test, therefore an estimate of the correlation between two random samples of items from a universe of items like those in the test.
Book
Institutions, Institutional Change and Economic Performance
TL;DR: Douglass C. North as discussed by the authors developed an analytical framework for explaining the ways in which institutions and institutional change affect the performance of economies, both at a given time and over time.
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Institutions, Institutional Change, and Economic Performance
Douglass C. North,John Alt +1 more
TL;DR: In this article, the authors examine the role that institutions, defined as the humanly devised constraints that shape human interaction, play in economic performance and how those institutions change and how a model of dynamic institutions explains the differential performance of economies through time.
Book
Culture′s Consequences: International Differences in Work-Related Values
TL;DR: In his book Culture's Consequences, Geert Hofstede proposed four dimensions on which the differences among national cultures can be understood: Individualism, Power Distance, Uncertainty Avoidance and Masculinity as mentioned in this paper.
Journal ArticleDOI
Construct validity in psychological tests.
Lee J. Cronbach,Paul E. Meehl +1 more
TL;DR: The present interpretation of construct validity is not "official" and deals with some areas where the Committee would probably not be unanimous, but the present writers are solely responsible for this attempt to explain the concept and elaborate its implications.