Journal ArticleDOI
Transformational leadership, proactive personality and service performance: The mediating role of organizational embeddedness
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In this paper, the impacts of transformational leadership and employee proactive personality on service performance, the mediation role of organizational embeddedness and the synergies of Transformational Leadership and proactive personality within the proposed framework are examined.Abstract:
This paper aims to examine the impacts of transformational leadership and employee proactive personality on service performance, the mediation role of organizational embeddedness and the synergies of transformational leadership and proactive personality within the proposed framework.,Data was collected following a time-lagged research approach. The study sample included 218 frontline employees and their supervisors from ten carefully selected five-star hotels in China. Structural equation modeling was employed for the data analysis.,Transformational leadership and proactive personality had positive effects on task performance and contextual performance via organizational embeddedness. The interactive influences of transformational leadership and proactive personality on task performance and contextual performance were found significant and negative.,Transformational leaders and proactive employees have been shown to exert a strong influence on excellent service performance, with organizational embeddedness playing a critical role.read more
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Is career adaptability a double-edged sword? The impact of work social support and career adaptability on turnover intentions during the COVID-19 pandemic
TL;DR: Results based on data collected from 339 hotel employees in the United States indicate that proactive personality is positively associated with employees’ career adaptability and work social support significantly moderates the relationship between career adaptable and turnover intentions.
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When and how can organizational punishment stop unethical pro-organizational behaviors in hospitality?
TL;DR: In this article, the authors proposed that organizational punishment for unethical behavior and service climate will jointly inhibit UPB-C via moral disengagement, and found that when both organizational punishment and climate are higher, UPBC is lower.
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The role of servant leadership, self-efficacy, high performance work systems, and work engagement in increasing service-oriented behavior
TL;DR: By integrating job demand-resources and social learning theories, the mediation effects of work engagement between servant leadership and service-oriented behavior; and moderating effects of self-e....
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Probing the impact of transformational leadership on job embeddedness: the moderating role of job characteristics
TL;DR: In this article, the authors evaluate how transformational leadership can increase job embeddedness in their employees that persuade them to stay in their organization and how this relationship is contingent upon the job characteristics.
Journal ArticleDOI
Personality profiles for hospitality employees: Impact on job performance and satisfaction
TL;DR: In this article, the authors identified two major personality profiles from the respondents and found that the personality profiles led to varying levels of job performance and satisfaction, depending on the employees' frequency of contact with the hotel guests.
References
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Journal ArticleDOI
Sources of Method Bias in Social Science Research and Recommendations on How to Control It
TL;DR: The meaning of the terms "method" and "method bias" are explored and whether method biases influence all measures equally are examined, and the evidence of the effects that method biases have on individual measures and on the covariation between different constructs is reviewed.
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Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors
TL;DR: In this paper, the authors examined the impact of transformational leader behaviors on organizational citizenship behaviors, and the potential mediating role played by subordinates' trust and satisfaction in that process.
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The proactive component of organizational behavior: A measure and correlates
TL;DR: In this article, a personal disposition toward proactive behavior, defined as the relatively stable tendency to effect environmental change, was investigated, and an initial scale to assess the construct and administered it to a sample of 282 undergraduates.
Journal ArticleDOI
Why people stay: using job embeddedness to predict voluntary turnover
TL;DR: In this paper, a new construct, called job embeddedness, is introduced, which includes individuals' links to other people, teams, and groups, perceptions of their fit with job, organization, and community, and what they say they would have to sacrifice if they left their jobs.
Journal ArticleDOI
Proactive Behavior in Organizations
TL;DR: In this paper, the authors review a diverse set of literatures that directly address proactive behavior in organizational contexts and describe four constructs related to proactive behavior: proactive personality, personal initiative, role breadth self-efficacy, and taking charge.
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