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Proceedings ArticleDOI

Wizard of Oz studies: why and how

Nils Dahlbäck, +2 more
- Vol. 6, Iss: 4, pp 193-200
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TLDR
It is concluded that empirical studies of the unique qualities of man-machine interaction as distinct from general human discourse are required for the development of user-friendly interactive systems.
Abstract
Current approaches to the development of natural language dialogue systems are discussed, and it is claimed that they do not sufficiently consider the unique qualities of man-machine interaction as distinct from general human discourse. It is concluded that empirical studies of this unique communication situation are required for the development of user-friendly interactive systems. One way of achieving this is through the use of so-called Wizard of Oz studies. The focus of the work described in the paper is on the practical execution of the studies and the methodological conclusions drawn on the basis of the authors' experience. While the focus is on natural language interfaces, the methods used and the conclusions drawn from the results obtained are of relevance also to other kinds of intelligent interfaces.

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Proceedings ArticleDOI

Communicating Awareness and Intent in Autonomous Vehicle-Pedestrian Interaction

TL;DR: Interfaces communicating vehicle awareness and intent are found that can help pedestrians attempting to cross; are not limited to the vehicle and can exist in the environment; and should use a combination of modalities such as visual, auditory, and physical.
Proceedings ArticleDOI

Suede: a Wizard of Oz prototyping tool for speech user interfaces

TL;DR: SUEDE, the speech interface prototyping tool, allows designers to rapidly create prompt/response speech interfaces and offers an electronically supported Wizard of Oz technique that captures test data, allowing designers to analyze the interface after testing.
Journal ArticleDOI

Psychological, Relational, and Emotional Effects of Self-Disclosure After Conversations With a Chatbot.

TL;DR: The authors examined downstream effects after emotional versus factual disclosures in conversations with a supposed chatbot or person and found that the effects of emotional disclosure were equivalent whether participants thought they were disclosing to a chatbot and to a person.
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Health dialog systems for patients and consumers

TL;DR: An overview of the theories, technologies and methodologies used in the construction and evaluation of health dialog systems, along with a description of many of the systems developed and tested to date are provided.
Journal ArticleDOI

Bringing chatbots into education: Towards natural language negotiation of open learner models

TL;DR: It is concluded that a fusion of the two fields can lead to developing negotiation techniques for chatbots and the enhancement of the Open Learner Model, and this technology, if successful, could have widespread application in schools, universities and other training scenarios.
References
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Journal ArticleDOI

The development of communication skills: modifications in the speech of young children as a function of listener

TL;DR: This paper found that the 4-year-old adjusted his speech with regard to the changing capacities of different-aged listeners, and the younger the 2-year old, the greater was the observed speech adjustment.
Journal ArticleDOI

Cross-linguistic differences in parsing: Restrictions on the use of the Late Closure strategy in Spanish ☆

TL;DR: The results throw doubt on the suggestion that the Late Closure strategy is favoured (in English) mainly because it is efficient in information processing terms and suggest that different languages make use of parsing strategies in an essentially arbitrary way.
Journal ArticleDOI

Simulating speech systems

TL;DR: The “Wizard of Oz” technique for simulating future interactive technology and a partial taxonomy of such simulations is reviewed and a general Wizard of Oz methodology is suggested.