Proceedings ArticleDOI
Wizard of Oz studies: why and how
Nils Dahlbäck,Arne Jönsson,Lars Ahrenberg +2 more
- Vol. 6, Iss: 4, pp 193-200
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TLDR
It is concluded that empirical studies of the unique qualities of man-machine interaction as distinct from general human discourse are required for the development of user-friendly interactive systems.Abstract:
Current approaches to the development of natural language dialogue systems are discussed, and it is claimed that they do not sufficiently consider the unique qualities of man-machine interaction as distinct from general human discourse. It is concluded that empirical studies of this unique communication situation are required for the development of user-friendly interactive systems. One way of achieving this is through the use of so-called Wizard of Oz studies. The focus of the work described in the paper is on the practical execution of the studies and the methodological conclusions drawn on the basis of the authors' experience. While the focus is on natural language interfaces, the methods used and the conclusions drawn from the results obtained are of relevance also to other kinds of intelligent interfaces.read more
Citations
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Journal ArticleDOI
Design and Evaluation of RaPIDO, A Platform for Rapid Prototyping of Interactive Outdoor Games
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Book ChapterDOI
Potential Benefits of Human-Like Dialogue Behaviour in the Call Routing Domain
TL;DR: An experiment in the call routing domain that took place during the development of a call routing system for the TeliaSonera residential customer care in Sweden, using a corpus of 42,000 calls as a basis for identifying problematic dialogues and the strategies used by operators to overcome the problems.
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Social acceptance toward a childcare support robot system: web-based cultural differences investigation and a field study in Japan
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Robot Reciprocation of Hugs Increases Both Interacting Times and Self-disclosures
TL;DR: This work used a hugging robot that was previously developed and experimentally investigated its physical interactions related to encouraging interactions and self-disclosure with 48 participants to show that reciprocated hugs increased the interaction times and encouraged more self- Disclosure from the hugged participants than those who did not get reciprocated hugged.
References
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The development of communication skills: modifications in the speech of young children as a function of listener
Marilyn Shatz,Rochel Gelman +1 more
TL;DR: This paper found that the 4-year-old adjusted his speech with regard to the changing capacities of different-aged listeners, and the younger the 2-year old, the greater was the observed speech adjustment.
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Cross-linguistic differences in parsing: Restrictions on the use of the Late Closure strategy in Spanish ☆
Fernando Cuetos,Don C. Mitchell +1 more
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Journal ArticleDOI
Simulating speech systems
Norman Fraser,Nigel Gilbert +1 more
TL;DR: The “Wizard of Oz” technique for simulating future interactive technology and a partial taxonomy of such simulations is reviewed and a general Wizard of Oz methodology is suggested.