Don Harris

TL;DR: It is proposed that agents within a system each hold their own situation awareness, which may be very different from (although compatible with) that of other agents, and that the authors should not always hope for, or indeed want, sharing of this awareness.

TL;DR: This chapter discusses psychology and cognitive ergonomics in the context of engineering practice, specifically the role of emotion and language in the design of products.

TL;DR: The Grand Challenges which arise in the current and emerging landscape of rapid technological evolution towards more intelligent interactive technologies, coupled with increased and widened societal needs, as well as individual and collective expectations that HCI, as a discipline, is called upon to address are investigated.

TL;DR: This research lends support to Reason's model that suggests that active failures are promoted by latent conditions in the organization and reveals several key relationships between errors at the operational level and organizational inadequacies at both the immediately adjacent level and higher levels in the organizations.