College of Management and Economics

About: College of Management and Economics is a based out in . It is known for research contribution in the topics: Supply chain & Stock market. The organization has 2184 authors who have published 2193 publications receiving 28830 citations.

Reducing the voluntary turnover rate of dispatched employees by the DMAIC process

Abstract: The purpose of this paper is to discuss how Six Sigma DMAIC (Define, Measure, Analyse, Improve, Control) methodology was applied to reduce the voluntary turnover rate of dispatched employees in company M. The root causes of turnover were identified, including salary and benefits, converting opportunity, job hunting, etc. Improvement measures including increasing salary, providing converting opportunities, developing career plans, providing training, job rotation, and humane care for the dispatched employees were proposed and implemented. After taking improvement actions, the weekly average turnover rate of dispatched employees declined from 2.5% to 1.4%, with concomitant savings of human resource costs and improvements in production quality and yield stability. The study provides a new perspective for enterprises interested in reducing dispatched employee turnover.

The Effect of Task Conflict on Relationship Quality: The Mediating Role of Relational Behavior

Abstract: Previous studies have paid insufficient attention to how interorganizational task conflict affects relationship quality between parties. On the basis of survey data from the construction industry, this study explores the impact of interorganizational task conflict on relationship quality and the mediating role of relational behavior. The empirical results reveal that task conflict affects relationship quality (including satisfaction, trust, and commitment) negatively. Relational behavior has three dimensions: flexibility, information exchange, and solidarity. Information exchange partially mediates the effect of task conflict on satisfaction, trust, and commitment; solidarity plays a partial mediating role in the impact of task conflict on trust and commitment; and flexibility only mediates the impact of task conflict on satisfaction partially. Relational behavior in accordance with relational norms can partially account for the impact of interorganizational task conflict on relationship quality. This paper also provides practical guidance for construction practitioners.

Effect of Level of Owner-Provided Design on Contractor’s Design Quality in DB/EPC Projects

Abstract: Although previous studies have suggested that the level of owner-provided design can influence the performance of design-build (DB) projects, few have explicitly and empirically investigate...

Understanding how and when user inertia matters in fitness app exploration: A moderated mediation model

Abstract: Information behavior for health and fitness have attained increasing attention in the e-health field. However, mobile users still need exploring a largely untapped resource on fitness apps to obtain more health benefits. Regarding that prior studies seldom focused on which factor hinders fitness app exploration, this study proposes a moderated mediation model to investigate the mechanisms underlying users’ intention to explore fitness apps (IEFA) based on status quo bias theory and goal-setting theory. This model stresses on the mediation effect of perceived need and the moderating effect of health goal. Data from 346 respondents in China were used to examine the hypotheses proposed in the research model and further to verify the moderated mediation model. The results indicate that users’ inertia negatively influences both perceived need and IEFA, and perceived need not only has a positive influence on IEFA, but also mediates the relationship between inertia and IEFA. In addition, health goal weakens the relationships between inertia and perceived need as well as between inertia and IEFA. This study extends the knowledge of information behavior in the mobile health field and enriches literature of status quo bias and health goal-setting. It also discusses practical implications for fitness app providers.