Journal ArticleDOI
Intention to purchase on social commerce websites across cultures: A cross-regional study
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TLDR
The research supports the moderating effect of culture and the mediating role of trust in a social network community on the relationship between social interactions (in terms of closeness and familiarity) and intention to purchase in social commerce environments and suggests that social commerce market penetration in East Asia may have relatively fewer barriers to overcome and be more likely to succeed than in the Latin America region.About:
This article is published in Information & Management.The article was published on 2013-12-01. It has received 357 citations till now. The article focuses on the topics: Social network & Social learning.read more
Citations
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Social presence, telepresence and customers’ intention to purchase online peer-to-peer accommodation: A mediating model
TL;DR: In this paper, the impact of social presence and telepresence on P2P accommodation customers' purchase intention is modeled by three emotional responses (trust, enjoyment and sociability).
Journal ArticleDOI
Experimental validation of a set of cultural-oriented usability heuristics
TL;DR: The evidence supports the argument that websites which display characteristics relevant to specific issues of the four Hofstede's cultural dimensions improve their usability, and the relationship between usability evaluation, cultural factors and interfaces design is explored.
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The driving forces of Facebook social commerce
TL;DR: The findings demonstrate that trust in a social networking site has positive influence on purchase intentions, and both social presence and familiarity are found to enhance trust and purchase intentions.
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An Organic Approach to Customer Engagement and Loyalty
TL;DR: This research employs a longitudinal study focusing on consumers in the United States of America and examines the relationships between organic customer-engagement behaviors and customer loyalty.
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Tell me your age and I tell you what you trust: the moderating effect of generations
TL;DR: The empirical results show that generational cohorts show different patterns, and Generation Y, in contrast to previous findings about millennials, develops trust based on company-generated information to an even greater extent than does Generation X.
References
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The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
Reuben M. Baron,David A. Kenny +1 more
TL;DR: This article seeks to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating the many ways in which moderators and mediators differ, and delineates the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena.
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
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Common method biases in behavioral research: a critical review of the literature and recommended remedies.
TL;DR: The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
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Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Cultures and Organizations: Software of the Mind
TL;DR: In this article, the differences in the way strategists and their followers think are discussed, and practical solutions for those in business to help solve conflict between different groups are proposed, with a focus on how to find common problems which demand cooperation for the solution of these problems.
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